Job Description
Company Overview
A leader in the background screening industry, ScoutLogic is dedicated to providing a great experience for our clients and our team members. We focus on the development and use of technology & analytics to create a positive client and candidate employment screening experience. Our significant growth and ability to continuously win new business is largely based on our dedication to outstanding service. Employers ranging from small businesses to Fortune 100 companies in a wide range of industries have chosen ScoutLogic because of our ability to complete checks quickly and accurately while providing great customer service.
Job Summary
The Researcher (“The Scout”) is primarily responsible for processing Public Records products or Education and Employment verification services related to pre-employment background screening applications. This position is accountable for working within ScoutLogic’s client guidelines as well as the Federal Credit Reporting Act’s (FCRA) regulations to provide minimal turnaround time and high quality results on background research requests.
Reports to: Senior Scout, Operations
Working Hours: 8 A.M. to 5 P.M. CST.
Responsibilities
- Retrieves and enters a variety of information from various computer and web based systems related to an applicant’s history
- Searches and retrieves information from files, computer records, and other document
- Locates information and documents quickly and accurately in accordance with applicable laws and procedures
- Supplies timely updates and notifications of delays
- Understands the court system, verifications and terminology, and interprets results
- Communicates effectively with courts to retrieve additional information as needed
- Performs duties and responsibilities as assigned
Qualifications
- High School Diploma or GED required
- Bachelor’s degree preferred – specializing in Criminal Justice a plus
- 1 to 3+ years related work experience
- Familiarity with FCRA a plus
- Familiarity with TazWorks background screening software a plus
- Intermediate knowledge of Google business applications a plus
- Strong familiarity with the internet, including internet research experience
- Excellent analytical, written and verbal communication skills
- Excellent English speaking skills
- Independent and detail oriented
- Ability to work under constant deadlines
Competencies/Personality Traits
- Problem-solving
- Detail-Oriented
- Calm under Pressure
- Team Oriented
- Very Strong Communication Skills
Company Benefits
- Remote workplace
- Competitive compensation
- Paid Time Off/Sick Time
- HMO
- Virtual Social Events
All qualified applicants will receive consideration of employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law.
