Service Experts

Established in 1996, we are a home service provider headquartered in Richardson, TX, and owned by Brookfield Infrastructure. We deliver HVAC, plumbing, and electrical services to homes and businesses across North America. Our services include heating, air conditioning, duct cleaning, indoor air quality, solar energy, insulation, and water treatment. We handle repairs, maintenance, and installations.

We operate over 75 locations across 31 states, serving more than 800,000 homes. Our team of over 3,000 professionals handles more than 2,500 customer interactions daily. All our technicians are ACE-certified, licensed, bonded, and insured. We back our services with the Service Experts Guarantee. We also offer customer programs like the Maintenance+ Membership and the Service Experts Advantage Program for equipment leasing.

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve how people live in and experience their homes through connected products, helpful guidance, and excellent service. We promise to make customers feel right at home and to care for every home as if it were our own.

Our operations are guided by core commitments:

• For Employees: We cultivate a culture of wellness and safety, empowering, developing, and rewarding our employees, and valuing their differences.
• For Customers: We back our services with the Service Experts Guarantee, educate customers for informed decisions, and earn their trust daily.
• For the Company: We work to transform the industry, expect and value loyalty, honesty, and accountability, and give back to communities.

We have a team of over 3,000 employees. Our work environment is fast-paced, and some roles offer hybrid or remote work. We emphasize a culture that prioritizes wellness and safety, empowers and develops our employees, and values individual differences. We are committed to being an equal opportunity employer.

Our professionals are ACE-certified, licensed, bonded, and insured, reflecting our focus on high professional standards. Our service approach focuses on proactive, comprehensive home care, combining local expertise with national support. Customer service and scheduling are available ²⁴⁄₇.

We provide competitive pay, often with incentive opportunities, along with paid time off and company holidays. Our employees have access to medical, dental, and vision insurance, as well as a 401(k) retirement savings plan with company matching. We offer life insurance (with options for family coverage), short-term and long-term disability insurance, and supplemental benefits that may include legal advice, pet insurance, and health advocacy programs.

For professional development, we provide world-class training through our Experts University, offering career development and support for professional growth. Some positions may offer hybrid or remote work. We are committed to being an equal opportunity employer, focusing on accessibility and inclusivity.