ServiceNow

We develop a cloud-based platform and solutions that digitize and unify organizations, helping them streamline workflows. Our offerings include Service Management, Enterprise Cloud, Custom App Development, IT Service Management (ITSM), Security Operations, Customer Service Management, IT Operations Management (ITOM), Governance, Risk, and Compliance (GRC), and HR Service Delivery. Our platform connects employees and customers.

We also offer CRM Workflows products. Our Moveworks team is building an agentic AI-powered platform, which includes an Agent Studio and an AI assistant. This platform links people, systems, and processes, letting users interact with enterprise systems using natural language to complete tasks. We help customers achieve measurable business outcomes by providing guidance and hands-on configuration for solutions like CMDB, Service Mapping, and Discovery within ITOM.

Our mission is to make work flow better for everyone by helping organizations operate more intelligently and efficiently. We prioritize customer value and collaboration, aiming to deliver impactful results.

We foster a culture that encourages a strong sense of ownership and emphasizes integrity, quality, and clear communication. We are committed to helping our customers achieve measurable business outcomes within an inclusive culture.

We cultivate a collaborative, customer-focused environment, emphasizing teamwork across sales, marketing, product, and engineering. We operate with agility, even as a global platform. Our work environment encourages a strong ownership mindset, continuous feedback, and a focus on delivering deadline-sensitive projects.

Our teams prioritize customer value and align with other engineering teams and internal stakeholders. We support a distributed, flexible work environment with options for remote and in-office work, all within an inclusive culture.

We offer a range of employee benefits, including health plans, flexible spending accounts, a 401(k) plan with company match, and an Employee Stock Purchase Plan (ESPP). We also provide a flexible time away plan, family leave programs, and matching donations.

Employees can choose flexible work arrangements, including remote and in-office options. Compensation packages typically include base pay, equity (where applicable), and variable or incentive compensation. Sales positions generally offer an On Target Earnings (OTE) incentive compensation structure. We also provide assistance with reasonable accommodations in the application process.