About Shiftsmart
We provide workforce management solutions, connecting companies with skilled hourly workers to fulfill staffing needs. Our technology platform allows businesses and government agencies to manage schedules, assignments, and workforces by breaking jobs into shifts. This helps employers improve fulfillment rates, reduce turnover, and enhance quality.
For workers, our platform offers access to additional shifts, flexible schedules, and opportunities for earning and professional development. Our technology enables quick scheduling to meet demand, real-time metric tracking, and efficient worker payments.
Our enterprise solutions match businesses with trained workers for complex staffing requirements, helping manage costs and increase revenue. This includes quality management through location-level audits and issue resolution. Our platform supports over 3 million workers in 57 countries, in roles like customer service, merchandising, lead generation, and mystery shopping.
Since our founding in 2015, we have received over $120 million in funding.
Mission & Values
Our mission is to build a platform for hourly workers and businesses that enables flexibility, choice, and upward social mobility.
We operate based on five core principles:
- Execution Is Binary: We emphasize quality work and delivering on our commitments.
- Missionaries, Not Mercenaries: We prioritize our collective mission over individual interests and strive to build lasting relationships.
- Inputs > Outcomes: We focus on effort, process, and data-driven decisions.
- Honesty Over Harmony: We promote direct and constructive feedback.
- Invent & Iterate: We encourage innovation and challenge existing methods.
Team & Culture
Our team has 51-200 employees. We maintain a flagship office in Manhattan and have a distributed team across North America.
Our culture emphasizes hiring and retaining skilled individuals, fostering growth through collaboration. We offer training and development opportunities through an apprenticeship model, involving close work with our leadership and operators. We aim for a work environment where individuals contribute at both strategic and operational levels, characterized by a bias for action and a collective approach to problem-solving.
Benefits & Perks
We provide our employees with meaningful equity, discretionary vacation, and personal and family leave.
Frequently Asked Questions
Shiftsmart provides workforce management solutions and a technology platform that connects businesses and government agencies with hourly workers. Its services include scheduling, assignment management, workforce orchestration, and quality management solutions such as location-level audits. The platform allows employers to fractionalize jobs into shifts and offers workers opportunities for flexible work, increased earnings, and professional growth.
Shiftsmart offers employees meaningful equity, discretionary vacation, and personal and family leave.
Shiftsmart’s culture is centered on its mission to build a platform for hourly workers. The company emphasizes strong execution, teamwork, hard work, honest feedback, and continuous innovation. It focuses on hiring skilled individuals and supports their growth through training, an apprenticeship model, and collaboration with leadership. The team is described as having a bias for action and a collective approach to problem-solving.
Shiftsmart was founded in 2015.
Shiftsmart has 51-200 employees.
Shiftsmart hires globally with a remote-first approach, allowing employees to work from anywhere.
Shiftsmart is not actively hiring at the moment. Check back later for new opportunities.
Yes, Shiftsmart is a remote-first company.
Shiftsmart's website is www.shiftsmart.com .
You can find Shiftsmart on X (Twitter) and LinkedIn .
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