Job Description

At Simple Technology Solutions, our people are our priority. We know our team members are more than employees—they’re parents, friends, volunteers, artists, and athletes. That’s why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients.

Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a “Best Place to Work,” we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn’t a perk—it’s the standard.

As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify!

Simple Technology Solutions is looking for a Program Manager to add to our team.

Quick Position Overview:

  • US Citizenship is required
  • Bachelor’s Degree is required
  • minimum of 10 years’ position related experience is required
  • Position is contingent upon award of a federal contract.

Role Overview

Simple Technology Solutions is seeking a Program Manager to serve as the overall delivery authority and single point of accountability for a USCIS program. This role leads agile execution (two-week sprints), manages the integrated backlog and performance metrics in Teams Planner (or a Government-approved tool), and delivers required work products such as the Program Management Plan, Risk Register, Weekly Status Reports, and Monthly Program Management Review briefs.

The Program Manager oversees continuous monitoring, Ongoing Authorization (OA/cATO) modernization, vulnerability and configuration management support, risk management operations support, focused development and automation of monitoring tools, and ISSO training and stakeholder outreach. This role emphasizes leveraging security and governance data to identify and mitigate risk and evaluate emerging technologies, including ML/AI governance impacts.

The ideal candidate is a hands-on executor—not a status-only manager—who can translate policy into repeatable playbooks, automation, and measurable outcomes while maintaining audit readiness.

This position is contingent upon award of a federal contract.

Key Responsibilities

  • Provide end-to-end program management under a Firm-Fixed-Price model, ensuring performance against cost, schedule, and quality objectives
  • Serve as primary point of contact with USCIS leadership, Government Program Manager, COR, and Contracting Officer; lead program communications, status meetings, and executive briefings
  • Develop, maintain, and execute the Program Management Plan and delivery cadence, including weekly status reporting, monthly program reviews, and executive reports; drive timely Government acceptance of deliverables
  • Establish and manage the integrated backlog, sprint plans, and performance metrics in Teams Planner (or Government-approved tool); lead two-week sprint execution and ensure alignment with acceptance criteria
  • Maintain and actively manage the Risk Register; validate risks, estimate impacts, implement mitigation strategies, and track issues through resolution
  • Lead staffing, onboarding, and workforce continuity planning; track vacancies, onboarding timelines, and training status to ensure continuous mission-ready coverage
  • Oversee delivery across core functional areas, including continuous process improvement (SOPs and playbooks), continuous monitoring and internal control testing, risk management operations support, focused development and automation, ISSO training programs, and surge support as required
  • Drive continuous monitoring modernization by leveraging data from security and governance tools; coordinate support for Vulnerability Management, Configuration Management, and authorization lifecycle activities, including ML/AI risk governance considerations
  • Ensure compliance with DHS and USCIS policies and standards, including DHS 4300A, ISPP, NIST SP 800 series, and FIPS, and ensure deliverables align with DHS Enterprise Architecture and Section 508 accessibility requirements, including ACR/VPAT documentation when applicable
  • Coordinate responses for internal and external audits and priority data calls; maintain audit readiness and visibility into program performance and security posture
  • Oversee the evolution and integration of automated monitoring toolsets, including dashboards, alerts, workflow automation, and RPA, ensuring solutions are secure, maintainable, and operationally adopted

Required Qualifications

  • Bachelor’s degree in Information Technology, Cybersecurity, or a related field (or equivalent experience)
  • 7+ years of continuous program management experience in security operations or equivalent (10+ years preferred)
  • Active PMI PMP, PgMP, or PMI‑RMP certification (must remain active throughout performance)
  • Active CISSP, CISM, or comparable cybersecurity leadership certification (must remain active throughout performance)
  • Demonstrated hands-on leadership of federal cybersecurity risk management programs (RMF, continuous monitoring, OA/cATO) and delivery of measurable operational outcomes
  • Fluent knowledge of agile development and management methodologies; experience managing sprint-based delivery and iterative work products
  • Experience developing/maintaining required program artifacts (Program Management Plan, Risk Register, WSR/PMR briefs) and translating policy into executable SOPs/playbooks

Preferred Qualifications

  • Prior experience supporting USCIS ISD and/or the Risk Management Branch (RMB) in a continuous monitoring / authorization environment
  • Demonstrated experience managing Firm-Fixed-Price federal contracts with performance-based acceptance
  • Familiarity with DHS 4300A, ISPP, USCIS SELC, and USCIS security governance processes
  • Hands-on familiarity with security automation/analytics toolsets (e.g., Splunk dashboards/alerts, UiPath RPA, Swimlane or similar workflow/SOAR platforms) and integrating with authoritative data sources
  • Experience supporting Presidential cybersecurity executive orders / zero trust initiatives and translating them into operational deliverables
  • Experience evaluating emerging technologies (including FedRAMP/cloud and ML/AI systems) and implementing risk-model governance measures within an OA program
  • Experience supporting Vulnerability Management and Configuration Management programs and stakeholder outreach/training
  • Experience ensuring Section 508 compliance for ICT deliverables (ACR/VPAT) and DHS Enterprise Architecture alignment

STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Applicants may request removal from our applicant database, or specific information about how the data is used by contacting [email protected].

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