Job Description
Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers’ needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Data Maintenance Specialist
Overall Purpose of Job
The Data Integrity Support Specialist is a member of the SPINS IX-ONE Sales Operations Support team, responsible for data integrity in both a proactive and reactive capacity. This role is responsible for publication and maintenance of account (member)related content. Included in this role are all aspects of data maintenance, along with system integrity management when requirements change. This includes internal and external communication, and complete knowledge of provisioning andonboarding processes and requirements.
Main Duties and Responsibilities
- Provisioning accounts within our proprietary software by maintaining, reviewing, and updating customer account data across systems to ensure accuracy, completeness, and consistency
- Proactive and reactive audits of member accounts through the ability to identify inconsistencies, duplicate records, and data quality issues
- Track and manage support requests, tickets or workflow tasks related to data integrity
- Participate in testing and provisioning activities for system enhancements or process improvements
- Collaborate with cross-functional teams to identify data integrity trends and opportunities
- Cross functional collaboration to meet Sales Operations needs and/or concerns
- Perform additional duties as assigned to support business operations
Required Skills and Qualifications
- Experience: 2–3+ years in product data management, data integrity or support role (utilizing CRM system); internship work considered
- Technical Proficiency: Working experience with Outlook, MS Excel, Word, PowerPoint; Familiarity with Atlassian Jira, data syndication tools, API protocols, knowledge of CRM platforms (Salesforce, HubSpot).
- Abilities: Strong attention to detail and ability to analyze large datasets to identify trends or errors. Ability to independently solve problems, knowing one’s limitations. Be a team player while being a self-starter.
Hiring Range: $17/hr - $19/hr
Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-SB1 #LI-Hybrid
What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
