Job Description
About SugarAI
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.
Where You Fit In
The Senior Manager, Revenue Accounting and Accounts Receivable will lead global revenue accounting and accounts receivable operations, including revenue recognition and reporting under ASC 606, billing, collections, and credit. This role partners cross-functionally with Sales, Deal Desk, FP&A, Legal, Tax, and Order Management to ensure accurate revenue recognition, efficient cash collection, and scalable order-to-cash processes.
This is a senior leadership role for a hands-on manager who thrives in a fast-paced, growth-oriented environment. The ideal candidate brings strong technical accounting expertise, operational discipline, and a collaborative leadership style, with experience managing distributed teams.
**This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.**
Impact You Will Make:
- Lead global revenue recognition and reporting under ASC 606, including oversight of NetSuite Advanced Revenue Management
- Support sales and deal desk during contract negotiations, advising on transaction structure, revenue implications, and contract terms
- Review sales orders and contracts to ensure accuracy of pricing, standalone selling price allocations, SKU rules, and contract data
- Own accounting for costs to obtain a contract under ASC 340-40, including capitalization, amortization, and related policies
- Lead global billing, accounts receivable, collections, and credit functions, managing a remote and distributed team
- Manage timely and accurate invoicing in NetSuite, including appropriate application of sales tax, VAT, and withholding tax in coordination with the Tax team
- Oversee monthly close activities for revenue, deferred revenue, contract costs, and AR, including reconciliations and flux analysis
- Drive continuous improvement of revenue and AR processes to support scale and growth
- Maintain and document revenue recognition, contract cost, and AR accounting policies and internal controls
- Ensure compliance with SOX requirements, GAAP reporting standards, and audit expectations
- Serve as a key point of contact for internal and external auditors, supporting timely completion of audit requests
- Lead cross functional initiatives, system enhancements, and special projects related to quote to cash processes
What You Will Bring:
- Bachelor’s degree in Accounting or Finance required, CPA preferred
- 7+ years of progressive accounting experience, ideally in a SaaS or software environment
- Deep experience with ASC 606 revenue recognition, including complex contract arrangements
- Experience accounting for capitalized contract costs under ASC 340-40
- Prior people management experience, including managing remote or globally distributed teams
- Strong accounts receivable and billing management experience
- Working knowledge of sales tax, VAT, and withholding tax as they relate to billing and AR
- Hands on experience with NetSuite, including Advanced Revenue Management and Multi Book
- Strong analytical, organizational, and communication skills
- Comfortable operating in a fast-paced environment with changing priorities
- Collaborative, proactive, and process improvement-oriented mindset
$140,000 - $150,000 a year
Expected salary range, depending on experience.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
· Excellent healthcare package for you and your family
· Savings and Investment – 401(k) match
· Unlimited Paid Time Off
· Paid Parental Leave
· Online Legal Services (Rocket Lawyer)
· Financial Planning Services (Origin)
· Discounted Pet Insurance (Embrace Pet Insurance)
· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
· Health and Wellness Reimbursement Program
· Travel Discounts
· Educational Resources - Career & Personal Development Program
· Employee Referral Bonus Program
· We are a merit-based company - many opportunities to learn, excel and grow your career!
If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
#LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
