Job Description
Summary
The Revenue Operations Manager is responsible for owning and optimizing revenueoperations across Marketing, Sales and Customer Success, ensuring alignment,consistency and visibility across the full revenue lifecycle. This role manages thesystems, processes and data that support go-to-market execution, with primaryownership of HubSpot and related tools. The Revenue Operations Manager partnersclosely with go-to-market leaders to improve funnel performance, enable accurateforecasting and reporting and drive scalable, efficient revenue operations.
Essential Job Functions and Responsibilities
Under minimal supervision, the Revenue Operations Manager manages and enhances HubSpot and related revenue systems to support go-to-market operations and organizational growth.
● Owns revenue operations processes across the full customer lifecycle, ensuringclear handoffs and operational consistency between teams
● Administers and optimizes HubSpot CRM across Sales, Marketing and CustomerSuccess
● Builds, refines and maintains workflows, automations, sequences and leadnurturing processes to support revenue operations
● Ensures data integrity through regular audits, data hygiene practices andenforcement of CRM standards
● Creates and maintains dashboards, reports and performance insights to supportforecasting and decision-making
● Manages lead, account and opportunity lifecycle processes including routing,segmentation, attribution and pipeline tracking
● Oversees integrations between HubSpot and other SaaS tools such as Slack,LinkedIn, ZoomInfo and additional go-to-market platforms
● Partners with Marketing, Sales and Customer Success leaders to translatebusiness needs into scalable systems and processes
● Provides reliable funnel, pipeline and performance insights to support revenueforecasting and operational planning
● Troubleshoots system issues, resolves errors and coordinates with HubSpotsupport and external vendors as needed
● Trains and supports end users on CRM and revenue operations processes,documenting standards and reinforcing best practices
● Maintains data governance standards and supports compliance with applicablesecurity and privacy requirements
● Monitors system performance and identifies opportunities to improve workflows,reporting and user experience
● Stays informed on HubSpot product updates and revenue operations bestpractices to continuously enhance effectiveness
● Contributes to special projects and operational initiatives related to revenuegrowth and efficiency
● Other duties as assigned by management
Qualifications
● High school diploma or GED required; bachelor’s degree preferred● 4+ years of experience in revenue operations, CRM administration or go-to-marketoperations, preferably in a SaaS or high-growth environment
● Strong hands-on experience administering and optimizing HubSpot CRM● Solid understanding of sales processes, marketing automation, customer lifecyclemanagement and revenue reporting
● Experience managing CRM integrations, third-party GTM tools and data flows● Analytical mindset with experience building dashboards, reports and operationalinsights
● Strong communication skills with the ability to partner cross-functionally andsupport end users
● HubSpot certifications preferred but not required
● Highly organized, detail-oriented and capable of managing multiple prioritiesindependently
Why SureCost?
- Competitive salary
- Health Insurance — 100% employer-paid for employees, 70% employer-paid for dependents
- Low-cost Dental and Vision Insurance (employee-paid)
- 401(k) with 3% company match
- Unlimited PTO/Sick/Flex time
- The ability to make a real impact with a high growth company
EEOC Statement
SureCost is an equal opportunity employer, dedicated to a policy of non-discrimination onthe basis of race, color, religion, sex, national origin, ancestry, age, disability, or any othercharacteristic protected by law.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.
