Job description
The Associate Program Manager is responsible for the support of day to day activities of Program Management, including but not limited to ongoing scope and adoption activities for all projects.
Responsibilities
Support the implementation and maintenance of ClinCard and eClinicalGPS client projects, including scope entry, adoption support, and general support of studies with Program Management
Under guidance of Senior Operations Management: assist in management of day-to-day activities of ClinCard and eClinicalGPS Programs, including, assisting Program Managers with implementation activities, maintenance of project compliance documentation and supporting duties, as applicable
Support the Business Development Team with deliverables for new SOWs and existing clients
Partner with Program Manager with to complete RFP proposals and draft documentation for bid defenses
Demonstrate knowledge and utilization of Project Management tool, including Project creation, data accuracy, reports and planning
Documentation and process updates for new products/enhancements for Client Delivery
Partner with Program Manager with the planning and execution of Enterprise Implementation activities
Demonstrate flawless execution of best practices in implementation and relationship management
Coordinate internal and external/vendor resources, as applicable
Perform other duties, assignments, and/or special projects as time or circumstances necessitate
Qualifications
- Bachelor’s Degree or equivalent work experience required
- Relevant experience and/or training
- Strong organizational experience in a fast-paced environment.
- Project and/or implementation support experience preferred
- Expertise in Microsoft Office suite
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