Job Description
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we’re the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
**This role is open to candidates currently residing in Germany**
The Data Capturing Specialist is responsible for capturing, maintaining, and managing product data within the GDSN data pool. The role includes handling customer orders, ensuring data quality and correct billing, maintaining customer communication, and supporting administrative and project-related tasks.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Responsible for data capturing within the GDSN (Global Data Synchronization Network)
- Handling orders for a defined customer portfolio within the GDSN data pool
- Documenting and archiving customer orders in the ticketing system
- Managing individual customer communication
- Ensuring correct billing of services provided according to the defined pricing structure
- Maintaining customer master data in the CRM system
- Contributing to defined projects and continuously expanding knowledge of GDSN data maintenance requirements
- Performing general administrative and commercial tasks
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
1+ years of Data Management Experience. GDSN experience is preferred.
German: Native or near‑native proficiency (C1 or higher) is non‑negotiable. All customer communication, systems, and documentation are in German.
Completed a commercial apprenticeship, degree, or career changer with a commercial background
Ability to quickly and independently familiarize yourself with complex topics
Understanding of and interest in technical processes
Ideally, prior experience in customer service or customer-oriented work
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a “reasonable time” after applications are submitted. This data is stored for Syndigo’s internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
