Job description
Company Description
- Take your career further than you ever imagined with diverse roles and opportunities for personal and professional development.
- Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
- Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we’re driven by big ambitions and empower to create better products and services.
Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we’re reimagining insurance.
So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.
Job Description
The Senior Business Analyst is responsible for translating complex business needs into clear, actionable data requirements that support enterprise reporting and the enhancement of our strategic data platform. Working within a cross‑functional agile environment, the role engages closely with stakeholders across the organisation to capture and refine requirements, validate data outputs, support testing, and ensure the delivery of accurate, high‑value data products.
Operating as part of a Continuous Delivery team, the Senior Business Analyst helps solve business challenges through data‑driven solutions by understanding business processes and mapping them to data and application capabilities. Strong stakeholder engagement, facilitation, and analytical skills are essential, alongside experience in requirements gathering, backlog refinement, and collaboration with technical and business teams. Experience in financial services is required, with a strong preference for candidates with Life Insurance expertise.
In this role you will:
- Conduct analysis of existing business processes, data sources, and applications to support data product delivery
- Elicit, document, and refine data requirements, transforming them into clear and actionable user stories
- Facilitate backlog refinement and feature elaboration sessions to ensure shared understanding across the team
- Lead data requirements walkthroughs with stakeholders to ensure alignment and traceability
- Work with Subject Matter Experts, Technical BAs, Developers, and Testers to define and validate acceptance criteria for all data stories
- Collaborate with UX and visualisation teams on report/dashboard designs and wireframes
- Review proposed data solutions to identify gaps or misalignments with business requirements
- Support development and testing phases by providing clarification and guidance on data logic, business rules, and expected outcomes
Qualifications
- 5+ years’ experience as a Senior Business Analyst or Business/ Analyst working in a technology environment,
- Strong experience with technology-focused projects, including requirements gathering & Capture, Analysis, troubleshooting and problem solving
- Demonstrated experience working in Agile delivery environments, including participation in sprints, backlog refinement, and cross-functional collaboration
- Experience in financial services is mandatory, with Life Insurance strongly preferred
- Formal training or certification in business analysis (e.g., CBAP), or Agile methodologies is desirable
Additional Information
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:
- An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
