Job Description
Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.
About the Role
We are seeking a Staff Network & Systems Operations Engineer to design, operate, and support our hybrid on-premises and cloud infrastructure. This role spans both network engineering and systems engineering, ensuring the reliability, security, and scalability of our environments.
We are seeking an individual with an insatiable thirst for technology and a desire to learn, grow, and contribute both individually and as part of the team and the business. Our ideal candidate is someone who has a passion for architecting, designing, documenting, and implementing comprehensive platform solutions using industry best practices.
Your Area of Focus
- Lead design, deployment, and support of on‑prem and cloud networking across Cisco, Palo Alto, F5, and GCP/AWS.
- Manage routing, switching, firewall policies, load balancing, segmentation, VPN, and hybrid connectivity.
- Administer and support Windows Server, Active Directory, LDAP, DNS, DHCP, and authentication services.
- Support VMware virtualization and Dell server hardware.
- Manage SAN platforms, including PureStorage and TrueNAS.
- Oversee data center infrastructure, including LAN/SAN/WAN switches, PDU management, cabling, hardware installations, and remote hands.
- Develop scripts to automate provisioning, configuration, and monitoring using PowerShell and Python.
- Terraform/Ansible knowledge is a plus.
- Monitor infrastructure, respond to alerts, troubleshoot incidents, and participate in on‑call rotation.
- Collaborate with InfoSec, DevOps, IT, and Engineering on secure, reliable infrastructure design.
Your Professional Qualifications
- 10+ years of experience in network and systems engineering roles.
- Strong hands‑on experience with Cisco networking, Palo Alto firewalls, F5 load balancers, Windows Server, AD, LDAP, DNS, and DHCP.
- Experience with VMware virtualization and SAN storage (PureStorage, TrueNAS).
- Experience with GCP and/or AWS cloud environments.
- Proficient scripting skills: PowerShell, Python.
- Strong understanding of data center networking, authentication services, and HA/DR patterns.
- Excellent troubleshooting, documentation, and communication skills.
Travel Requirements
- Irvine Proximity: This role requires residency within a 30-minute commute of our Irvine, CA facility to provide rapid, hands-on response for critical infrastructure and data center needs.
- On-Call Rotation: Participate in a predictable on-call rotation (currently 1 week every 1–2 weeks) to serve as a high-level escalation point for critical network and systems incidents.
- Regional Travel: Ability to travel to our Las Vegas data center (approximately 10–20%) as needed for infrastructure projects and hardware deployments.
(For Recruiter use only) #LI-SS1 #LI-Hybrid
We are dedicated to attracting and retaining top talent with competitive and fair compensation. For this position, this range reflects our Zone 1 (National Average) pay band. Your specific compensation is thoughtfully determined by your experience, qualifications, the specific requirements of the role, and your Geo Zone. Our geo-zone system ensures your pay is competitive for your location, recognizing varying costs of labor across regions.
Our four geo zones are designed to reflect this:
Zone 1: National Average
Zone 2: Moderately Higher Cost Regions
Zone 3: High-Cost Regions
Zone 4: Lower-Cost Regions
Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being. In compliance with California pay transparency laws, the specific compensation range applicable to your Geo Zone will be shared during your initial talent screen.
Zone 1 (National Average)
$196,500—$224,500 USD
About Tebra
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.
Our Values
Start with the Customer
We get to know our customers - and their patients - and look at the world through their lens.
Keep It Simple
Healthcare is too complex. We aim to simplify it for everyone.
Stay Entrepreneurial
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
Better Together
We are diverse, humble, and collaborative. We put the team first and win together.
Celebrate Success
Life is short and joy is underrated. We take time to have fun and celebrate success.
Perks & Benefits
United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Costa Rica: To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Compliance & Privacy Disclosures
NOTE: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/
If you would like to report a fraudulent Tebra job posting, please contact us at [email protected] and consider reporting your experience to the FBI’s Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.
As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.
