Job Description
TechOp is seeking a highly organized and detail-oriented Training & Communications Specialist to support mission-critical federal programs. This is a fully remote position. The ideal candidate will play a key role in developing and delivering strategic communications and training initiatives that support large-scale IT deployments and organizational change efforts. Candidates must possess an active DHS clearance.
Duties:
Develop and implement strategic communications and training plans to support program objectives and system deployments.
Create, edit, and maintain training materials, including Quick Reference Guides (QRGs), user manuals, presentations, job aids, and e-learning content.
Support large-scale IT implementations through end-user communications, training coordination, and change management activities.
Respond to, track, and analyze user inquiries received through email and other communication channels.
Collaborate with program managers, technical teams, and stakeholders to identify training and communication needs.
Performs additional duties as assigned
BS/BA Degree.
Active DHS clearance required.
1–4 years of supporting training, communications, change management, or related functions.
Strong written and verbal communication skills with the ability to tailor messaging to diverse audiences.
Demonstrated experience developing strategic communications and training plans.
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
