Job Description
Due to the frequent travel involved in this role, throughout North America, a valid Canadian or American passport is required.
Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, as of May 1, 2022, we became a remote-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our remote-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.
About us
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you!
About the Role
As an Implementation and Business process-focused Application Specialist in our Professional Services department, you’ll drive the data collection and configuration of the Tecsys solution collaborating with the project team to identify customer needs and define business processes. Teamwork is essential to what we do! You’ll build an on-site rapport with customers to guide them in their integration of the Tecsys software. Thanks to your application knowledge (we’ll train you!), consulting acumen, people skills, and supply chain expertise you will be a key contributor to a successful implementation.
Requirements:
2+ years of direct software implementation and consulting experience working at a consulting or software company or 2+ years of being a product/solution specialist with direct software implementation experience working on the customer side
Demonstrated experience in:
- software implementation experience with Performance Tracking Inventory Management for MedSurg and operating room supplies and/or Point of Use (POU) systems
- Business process requirement definition, software configuration, data loading, testing, and training
Impressive understanding of hospital supply and inventory management
Bachelor’s degree
Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.
Strong problem solving and troubleshooting aptitude
Flexibility and self-learning ability
Excellent writing and presentation skills
Due to the frequent travel involved in this role, a valid Canadian or American passport is required
What would give you an edge?
- Knowledge in Lean Six Sigma
- Technical aptitude
At Tecsys, we value creativity, innovation, and teamwork. Our employees enjoy a supportive work environment, competitive compensation packages, and opportunities for career growth and advancement.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.
