Director, HR (Employee Relations & Leave Management)

Job Description

Company Description

The Wonderful Company is committed to offering high-quality, healthy, and iconic brands such as Wonderful Pistachios, Wonderful Halos, FIJI Water, and POM Wonderful. We’re looking to make the world a healthier place through an uncompromising commitment to the well-being of our employees and their families.

The Director, HR (Employee Relations & Leave Management) serves as a trusted advisor to leaders across the organization, driving a positive, high-performing workplace culture while ensuring fair, consistent, and legally compliant employment practices. This role leads complex employee relations matters, workplace investigations, accommodations and leave management, and provides strategic guidance on sensitive people issues. Partnering closely with HR Business Partners, Legal, and business leaders, the Director develops proactive employee relations strategies, mitigates organizational risk, enhances leadership capability, and fosters an environment where employees can thrive and perform at their best.

This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Job Description

• Personally lead and conduct complex employee relations investigations involving employee complaints, workplace concerns, policy violations, and other sensitive matters. Gather and analyze information, conduct interviews, prepare investigation findings, and make recommendations regarding corrective action, training, or other resolutions in partnership with HR Business Partners and Legal as appropriate.
• Manage escalated accommodations and leave of absence matters, serving as the primary resource for complex ADA, FMLA, CFRA, and related cases. Facilitate the interactive process, evaluate accommodation options, partner with leaders to identify practical solutions, and ensure appropriate documentation and compliance.
• Provide day-to-day guidance and coaching to managers and employees on employee relations matters, workplace concerns, policy interpretation, performance issues, and conflict resolution.
• Serve as a trusted advisor to leaders while remaining actively involved in the resolution of complex employee issues from intake through closure.
• Partner with managers on escalated performance management matters, including performance improvement plans, corrective actions, and terminations.
• Facilitate difficult employee conversations and workplace disputes, helping leaders navigate sensitive situations and achieve productive outcomes.
• Design and deliver training programs focused on employee relations, performance management, conflict resolution, workplace investigations, and compliance-related topics.
• Lead compliance training efforts, including wage and hour, anti-harassment, FCPA, mandated reporter, DOJ background check requirements, and other required programs.
• Identify employee relations trends and organizational risks and recommend proactive solutions to improve compliance, consistency, and the employee experience.
• Partner closely with Legal and HR leadership to maintain employment policies, ensure compliance with applicable laws, and support organizational initiatives.
• Review HR practices, documentation, and processes to ensure compliance with federal, state, and local employment regulations.
• Monitor employment law developments and translate legal requirements into practical guidance for leaders and HR partners.
• Manage complex workers’ compensation matters in partnership with internal stakeholders and third-party administrators.

Qualifications

• 15+ years of progressive Human Resources experience, including significant experience managing complex workplace investigations, accommodations, leaves of absence, and employment-related matters.
• Demonstrated expertise in ADA, FMLA, CFRA, workers’ compensation, and other federal and California employment laws and regulations.
• Proven ability to independently manage sensitive and high-risk workplace matters while exercising sound judgment and maintaining confidentiality.
• Strong knowledge of employment law, compliance requirements, and HR best practices, with the ability to assess risk and provide practical business-focused solutions.
• Experience advising and influencing leaders on performance management, workplace concerns, corrective actions, and organizational risk.
• Exceptional investigation, interviewing, analytical, and problem-solving skills, with the ability to evaluate complex situations and develop effective resolutions.
• Excellent communication and relationship-building skills, with the ability to establish credibility and partner effectively with leaders and employees at all levels of the organization.
• Strong conflict resolution and mediation capabilities, including facilitating difficult conversations and driving productive outcomes.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and delivering high-quality work.
• Experience developing and delivering training programs related to workplace conduct, compliance, leadership effectiveness, and employment practices.
• Proficiency with Microsoft Office Suite, HRIS platforms, and case management systems.
• Commitment to staying current on employment law developments, workplace trends, and emerging HR best practices.
• Conversational Spanish required; business-level verbal and written Spanish strongly preferred.
• Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or a related field.

Pay Range: $160,000-$170,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
  • ²⁴⁄₇ online physician consultations
  • virtual mental health resources
  • life coaching
  • engaging employee community groups
  • cash rewards for healthy habits and fitness reimbursements
  • library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share: Wonderful Pistachios® is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful® Halos® is the No. 1 mandarin orange in America; POM Wonderful® is the No. 1 100% pomegranate brand in America; FIJI® Water is America’s No. 1 premium imported bottled water brand; JUSTIN® Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora® is the world’s leading floral delivery service.

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.

To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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