Job Description
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Data Science Team
The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems – everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.
About the Role
Data Scientists at Thumbtack are empowered early on to leverage their critical thinking, interpersonal, and technical skills to make a positive impact on the company. Data Scientists embed with product teams to support new product feature launches, study the economics of our massive and dynamic marketplace, and help inform strategy.
Pros are the backbone of Thumbtack, and we’re making a major bet on a fundamentally better experience for them. This role sits on the supply side of our Fulfillment pillar, focused on capturing richer inputs from pros and routing that signal into our matching, pricing, and demand fulfillment models — making the marketplace smarter and more valuable on both sides. The work is high-ambiguity by design: we’re building something new, and the Data Scientist here will be central to how we define success, run experiments, and decide what to scale.
What you’ll do
- Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
- Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientist, and economists
- Partner with product managers, engineers, etc. to help scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
- Define and monitor key metrics; investigate changes in metrics and propose next steps
- Develop topic area expertise, e.g., develop a deep understanding of how Thumbtack search works and interacts with other systems
- Contribute to our team and company data culture through accessible data table design and maintenance
- Collaborate with, mentor, and help recruit team members
In order to be successful, you must bring
- 4+ years of experience in data science, analytics or economics
- Experience managing stakeholders with competing priorities in areas such as Product Management, Design, Engineering and Marketing
- Experience scoping, analyzing, and communicating results of experiments
- Expert in SQL
- Strong communication skills and ability to build strong relationships cross-functionally and with leadership
- Bachelor’s, Master’s, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics
Expected salary ranges
- For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $150,500 - $194,700.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions.
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
