Job description
We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That’s why our quest to discover what’s next is endless — because the only thing we’re afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we’ve got the audacity to prove it.
We Are TMA.
Job Overview:
TMA is seeking an experienced Account Supervisor to lead a cross-functional agency team in developing and executing integrated campaigns, including media, content, promotions, and experiential work for our Armed Forces client. This role requires exceptional attention to detail, strong organizational skills, and a collaborative mindset. You’ll serve as the hub between internal departments and the client, ensuring projects are delivered on time, on strategy, and within budget.
Responsibilities:
- Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement.
- Build and maintain strong relationships with clients, vendors, and internal teams.
- Lead client presentations, meetings, and training sessions with clarity and professionalism.
- Communicate effectively and provide clear, actionable feedback to internal teams.
- Translate client feedback into well-informed strategic and tactical direction.
- Contribute thought leadership and strategic recommendations that support client goals.
- Solve problems proactively with effective, efficient solutions.
- Assess and improve agency workflows and processes for better outcomes.
- Manage day-to-day client communications, campaign tracking, and budget reporting.
Qualifications:
- 6+ years of experience in a client service or account management role, ideally within a marketing/advertising agency.
- Military client experience or personal military background is a plus but not required.
- Familiarity with Integrated Agency Teams (IATs) and interagency collaboration is a plus.
- Experience in both traditional and digital media channels is beneficial.
- Strong written and verbal communication skills.
- Demonstrated ability to manage complex projects across multiple teams.
- Self-starter with a solutions-focused mindset and ability to lead with minimal direction.
- High level of comfort working with creative processes and production timelines.
- Exceptional organizational and time management skills.
- Expert in managing budgets and finding cost-effective solutions to complex challenges.
- Skilled in Microsoft Office Suite, particularly Excel and PowerPoint.
- Comfortable engaging with all levels of management and client stakeholders.
- Energetic, optimistic, and team oriented.
- Willingness to travel as needed.
TMA Perks & Benefits:
- Competitive vacation plan, sick days and personal days to prioritize your mental health
- Parental leave
- Comprehensive Medical, Dental and Vision plans
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
