Job Description
Quality Assurance Analyst
Location: Austin, TX
Schedule: Full-time | Hybrid (2–3 days in office)
Work Authorization Notice:
At this time, we are unable to provide immigration sponsorship for this position. Candidates must have current, unrestricted authorization to work in the country where the role is based.
About Us
Togetherwork is a $250M recurring revenue SaaS business with more than 33 software applications serving over 12 vertical markets. We help communities, organizations, and businesses thrive by delivering purpose-built software that supports their missions and operations.
Headquartered on South Congress in Austin, TX, Togetherwork is scaling rapidly. We are customer-focused, execution-driven, and committed to operational excellence. Our teams value accountability, collaboration, and continuous improvement. Quality is built into how we ship.
About This Role
As a Quality Assurance Analyst at Togetherwork, you are responsible for ensuring our SaaS applications are reliable, scalable, and production-ready. This role combines disciplined manual testing with a strong focus on automation and process improvement.
You partner closely with Engineering and Product to identify risk early, prevent defects, and continuously improve release quality. QA is embedded in the delivery lifecycle, not positioned as a downstream checkpoint.
What You’ll Do
Design and execute comprehensive test plans, test cases, and regression suites
Develop and maintain automated test scripts using tools such as Selenium, Cypress, Playwright, or similar frameworks
Integrate automated tests into CI/CD pipelines to support fast and reliable deployments
Perform functional, integration, regression, and API testing across web-based SaaS applications
Identify, document, and track defects through resolution while partnering closely with Developers on root cause analysis
Validate application performance and ensure releases meet quality, scalability, and reliability standards
Track QA metrics and identify opportunities to improve test coverage, efficiency, and defect prevention
Contribute to QA documentation, standards, and continuous process improvements
Participate in sprint planning, refinement, and release readiness reviews
How You’ll Measure Success
Increased automation coverage and reduced reliance on manual regression testing
Reduction in escaped defects and production incidents
Improved release cycle predictability without sacrificing quality
Clear, thorough defect documentation that accelerates resolution
Strong cross-functional collaboration with Engineering and Product
What You’ll Bring
3–5 years of QA experience in a SaaS or cloud-based environment
Hands-on experience with QA automation tools such as Selenium, Cypress, Playwright, or similar
Experience testing REST APIs and validating system integrations
Working knowledge of scripting or programming languages such as JavaScript, Python, or Java
Experience working within Agile methodologies and CI/CD pipelines
Strong analytical thinking and structured problem-solving skills
Clear communication skills and a collaborative, accountable mindset
Why You’ll Love Working Here
At Togetherwork, we help community-driven organizations grow and thrive—creating better experiences for the people they serve. You’ll be part of a team working toward our TW28 vision, guided by values that shape how we work every day:
Obsess over our customers
Own it. Together.
Move fast with purpose
The Company offers a comprehensive employee benefits program, including:
• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Pet Insurance
• Medical Travel Benefits
• Infertility Benefits
• Teladoc
• Employee Assistance Program
• Wellness Benefits & Engagement Platform
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.
To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.
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