Job Description
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company’s mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
JOB SUMMARY:
As a Microsoft 365 Identity Engineer, you will provide engineering and transformation expertise to modernize the environment. You will be responsible for solutions design of the modernization cloud environment. Working with a team to plan, review requirements, design, and develop the most optimal and secure cloud-based solutions. Engineer must have exceptional problem-solving skills and have a greater understanding of the code base to identify and solve issues before an issue becomes systematic. The engineer must stay current with best practices, industry standards, and make recommendations as needed.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Support tickets related to:
- Login/authentication issues (MFA, lockouts, access failures)
- M365 services (mail, Teams, SharePoint/OneDrive)
- Manage onboarding/offboarding across AD, Okta, and M365
- Investigate and resolve policy-related issues (DLP, compliance, device policies)
- Collaborate with adjacent teams (security, networking, endpoint) as needed
- Maintain documentation and support audit/compliance requests
CORE PLATFORMS:
Microsoft 365
- Exchange Online, Teams, SharePoint, OneDrive
- Mailbox management, shared mailboxes, distribution groups
- Teams access, policies, and external collaboration troubleshooting
- Mail flow investigation and user access issues
Identity & Access (AD / Okta / Entra)
- User lifecycle management across AD, Okta, and M365
- Federation (SSO) and MFA troubleshooting
- Group-based access and provisioning flows
- Understanding of sync and identity flow across systems
Security, Compliance & Device Management
Intune
- iOS device compliance and enrollment troubleshooting
Microsoft Purview
- Data Loss Prevention (DLP) policies
- Retention and data governance validation
Conditional Access / Identity Security
- MFA enforcement and access controls
- Troubleshooting access restrictions tied to device or policy
REQUIRED SKILLS AND EXPERIENCE:
- 1-4 years demonstrated Cloud Engineering experience
- Strong understanding of hybrid identity environments
- Ability to troubleshoot across AD → Okta → Entra → M365 flow
- Familiarity with SSO, federation, and MFA behavior
- Experience supporting compliance-driven environments
- Clear communication and documentation skills
- PowerShell (Exchange Online, basic Graph usage)
- Familiarity with audit logs (Purview / Entra)
- Experience in regulated or government environments
EDUCATION: Bachelors with 1+ YOE
LOCATION: Full Time/ Remote
SALARY RANGE: $100,000 to $125,000
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is regularly required to:
- Remain in a stationary position for extended periods of time.
- Operate a computer, keyboard, and other office equipment using hands and fingers.
- Communicate effectively in person, over the phone, and through electronic means.
- Occasionally move about the office to access files, office equipment, and meeting spaces.
- Lift and/or move up to 15 pounds as needed.
- Maintain specific vision abilities, including close vision and the ability to adjust focus.
WORK ENVIRONMENT:
This position is performed within a secure, classified workspace. Employees must comply with all applicable security protocols and access control procedures, including restrictions on personal electronic devices and the handling of sensitive information.
Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
Estimated Pay Range
$1—$1 USD
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3’s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
