Job Description
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Job Location: Oxford
This role is a hybrid position that requires 3 days per week in our Oxford office.
This role is a 6 month Fixed Term Contract
About Bókun
Bókun is a business management software created specifically for tours, attractions, and experience’s suppliers. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform, while optimizing supplier’ operation with new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun’s customer base is global, ranging from local suppliers to Fortune 500 companies.
Bokun is seeking a motivated and enthusiastic Sales Development Representative to join our dynamic Software Product Sales team. This role is an excellent opportunity to begin a career in software sales and will initially be a 6-month fixed-term contract.
We are a fast-growing reservation system for the tours and activities industry. We combine the energy and pace of a startup with the stability and backing of Tripadvisor, a global leader in travel.
As a Sales Development Representative, you will be at the forefront of our sales process, responsible for generating high-quality leads for our Product Sales Executives. Your primary focus will be on identifying and qualifying potential customers through high-volume telephone outreach, sparking initial interest in our Experiences SaaS platform. All activities and lead progression will be managed within Salesforce.
The ideal candidate will be a confident communicator with a passion for engaging with people and a drive to achieve targets. You may have an interest in or some experience in roles such as Lead Generation Specialist, Business Development Representative, or Sales Coordinator.
What You’ll Do:
Conduct a high volume of outbound telephone calls to prospective customers using pre-populated lists.
Clearly and concisely articulate the value of the Bókun platform during your calls.
Understand the initial needs of potential customers to determine if they are a good fit for our product.
Generate and qualify new leads, scheduling product demonstrations and consultations for the Product Sales Executives.
Manage all sales activities, from call outcomes to lead status, within our Salesforce CRM to ensure accurate tracking and reporting.
Work collaboratively with the sales team to ensure a smooth handover of qualified leads.
Meet and exceed monthly and quarterly targets for lead generation and other related KPIs.
What You’ll Bring to the Team:
Previous experience in a customer-facing role, such as customer service, hospitality, or telesales, is advantageous.
A strong interest in starting a career in technology or software sales.
Excellent verbal and written communication skills, with the ability to build rapport quickly over the phone.
A positive and resilient attitude, with the ability to handle objections and learn from feedback.
A strong desire to achieve and exceed targets in a fast-paced environment.
Well-organised with a keen eye for detail and experience managing tasks systematically.
A team player who is open to coaching and dedicated to continuous personal and professional growth.
Familiarity with Spanish or other European languages is beneficial, but not required.
If you are proactive, motivated, organised, and eager to learn in a fast-paced, team-oriented, and entrepreneurial environment, then this is the perfect role for you. At Bókun, we value and nurture emerging talent, offering competitive compensation and a fantastic work culture. Join our global team of professionals who are passionate about helping tour and activity operators grow their businesses. This is not just a job, but a career opportunity with the potential for growth and advancement.
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].
If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!
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