Job Description
Description
Purpose of the Role
The primary purpose of this role is to deliver flexible, expert training that strengthens client capability across crisis preparedness, emergency response and humanitarian support. By equipping our clients to plan, prepare, respond and recover effectively from crisis, the role directly supports Kenyon’s mission to provide trusted, compassionate and highly specialised crisis management services worldwide.
Scope & Decision-Making Authority
Autonomous Decision making:
· Can adapt content flow, timing, and exercises in response to delegate requirements or operational constraints.
· Can determine training delivery methods and facilitation techniques appropriate for the audience.
· Can implement minor improvements to training materials where these do not change approved content.
· Escalation points:
· Any changes to approved content, course objectives, or regulatory wording.
· Commitments that impact scope, pricing, timelines, or deliverables agreed with clients.
· Budget-related decisions, including travel or material costs outside pre‑approved limits.
· Issues involving risk, compliance, safeguarding, or matters that affect crisis‑response strategy.
· Cross Functional Authority:
· May collaborate with operations, deployment teams, SMEs and Product but cannot commit other teams to deliverables without approval.
· May coordinate with clients on logistics but cannot negotiate contractual terms or service levels.
· No authority to approve vendor contracts, technology tools, or external suppliers
· Geographic/Business Unit Scope:
· Supports training across the full Kenyon Emergency Services business unit.
· May be deployed globally
Key Responsibilities:
· Review, develop and write Aviation Emergency Response Plans aligned with regulatory guidance and industry best practice.
· Deliver high‑quality, interactive training in person and virtually via Microsoft Teams.
· Design, facilitate and evaluate aviation emergency exercises including tabletop, input‑response and full‑scale live exercises.
· Maintain up‑to‑date knowledge of aviation emergency standards, regulatory requirements and industry developments.
· Participate in internal training days, CPD activities and deployment readiness sessions.
· Collaborate with cross‑functional teams and represent Kenyon professionally with clients and stakeholders.
· Work with Product to design and develop new or bespoke training products.
· Travel internationally as required to support training and exercises.
Requirements
Required Qualifications & Experience
· Expertise in Aviation Emergency Response, including strong knowledge of ICAO/IATA guidance and regulatory requirements.
· Demonstrated ability to review, develop and write Emergency Response Plans from the ground up.
· Proven experience delivering modern, interactive, audience‑centred training.
· High proficiency in Microsoft Office (PowerPoint, Word, Excel).
· Experience delivering virtual training via Microsoft Teams or similar platforms.
· Skilled in designing and delivering aviation exercises from tabletop to full‑scale.
· Experience in crisis deployment (on scene or in control centre environments).
· Commitment to ongoing learning and staying current with evolving standards.
· Strong English language communication (written and verbal).
·
Desirable Skills & Experience
· Experience developing e‑learning or other digital training materials.
Locations required:
UK
Middle East – Arabic Speaking
Europe – Spanish Speaking
India
Asia – China & Japan
