Job Description
Creative Operations Coordinator | Remote
TubeScience is the largest performance marketing agency in Los Angeles, combining world-class creative with real-time data to drive measurable growth. We produce thousands of performance-driven video ads each month for leading DTC brands and Fortune 500 companies.
The Opportunity
Our creative operations function is the engine behind hundreds of ads delivered every week. As we scale, we need a systems-minded operator to improve workflows, automate manual processes, and build the operational infrastructure that enables faster, more predictable execution.
You will own the systems, processes, and operational improvements that keep creative work moving efficiently from planning through delivery.
What You’ll Own
Workflow & Systems
Own the end-to-end creative operations workflow across strategy, production, post-production, QC, and delivery
Identify bottlenecks and redesign workflows for efficiency and scalability
Build automations and integrations that reduce manual work and improve visibility
Create structured approaches for prioritization, triage, and workload management
Partner with internal tooling teams to ensure workflows evolve alongside platform capabilities
Resource Planning & Operations
Build systems for capacity planning, resource allocation, and workload balancing
Partner with strategy, production, and creative leads to maximize output and remove bottlenecks
Develop dashboards and reporting that provide visibility into pipeline health, utilization, and delivery risk
Process Improvement
Identify opportunities to automate operational work using AI, LLMs, and workflow tools
Build, implement, and measure operational improvements
Create and maintain SOPs that document and standardize key workflows
Drive a culture of continuous improvement and operational excellence
What We’re Looking For
5+ years in creative operations, production operations, project management, or similar high-volume creative environments
Proven experience building scalable operational systems and improving processes
Strong experience with project management platforms such as Monday.com, Airtable, ClickUp, or similar
Experience with workflow automation and AI-powered operational tools
Strong analytical skills and comfort working with operational metrics and dashboards
Experience supporting distributed teams across multiple time zones
Ability to operate independently and make an immediate impact
Who You Are
Systems thinker who thrives on solving complex operational problems
Builder who enjoys creating scalable solutions, not just maintaining existing processes
Direct, low-ego communicator who prioritizes outcomes over politics
Comfortable with ambiguity and capable of driving improvements without a detailed roadmap
Structured and pragmatic, using process as a tool rather than an end goal
Energized by fast-paced environments where results are measurable and meaningful
