Job Description
Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description
Office Administration, Reception & Business Support
- Manage vendor onboarding, purchasing, invoicing and cost tracking.
- Coordinate room bookings, car bookings, Virtual Credit Card (VCC) requests and general workplace logistics.
- Oversee office environment, facilities and maintenance coordination with the landlord.
- Arrange corporate travel, itineraries and all required documentation.
- Manage corporate memberships and renewals.
- Provide first‑level IT support, troubleshoot issues and escalate to IT when needed.
- Manage company vehicle requirements including annual WOFs and maintenance.
- Maintain SharePoint structure, permissions, metadata and document accessibility.
- Follow up on operational, financial and governance reporting requirements across business units.
- Support business collateral creation including bids, case studies and resources in the HIVE library.
People, Onboarding & Training
- Coordinate new starter onboarding, training schedules, system setups and induction documentation.
- Provide initial system support for new employees and maintain induction materials.
- Develop and deliver training for systems, internal processes, D365, SharePoint and the BMS.
- Support employees with D365 tasks such as leave requests, expenses and timesheets.
- Manage offboarding including system access removal and knowledge capture.
CSR, Community & Staff Engagement
- Lead CSR planning including approvals, risk assessments, communications and participation coordination.
- Track outcomes, measure impact and report on CSR and community activities.
- Coordinate logistics for corporate, social impact and community partnership events.
- Plan and deliver staff events including financial approvals, promotion and outcomes reporting.
Business Development & Corporate Collateral
- Provide bid coordination support as required.
- Maintain case studies, CVs, business collateral and coordinate corporate photography.
- Ensure all collateral is accurate, up‑to‑date and easily accessible.
Risk, Quality & Compliance Management
- Lead internal audits and support ISO accreditation cycles and ongoing certification readiness.
- Conduct system and project audits for new work, active projects and high‑risk initiatives.
- Manage the System Improvement Register (SIR), tracking corrective actions and improvements.
- Support quality programmes including Client Care, CDA and Risk Management.
- Manage sustainability reporting and environmental performance requirements.
Health, Safety & Environmental (HSE) Governance
- Maintain the BMS planner, WHS records, risk registers, fire safety and emergency management plans.
- Coordinate WHS training, inductions and compliance documentation.
- Review and update emergency procedures to ensure ongoing readiness.
Project & Technical Administration
- Provide administrative and systems support to project teams including D365 project setup, client onboarding, intercompany agreements, purchase orders and invoicing.
- Maintain data accuracy, documentation workflows and communication to support successful project delivery.
Qualifications
Key Strengths & Alignment
- Quality Management Systems - ISO 9001:2015 (or latest)
- Quality assurance mindset
- High level of accuracy and document control precision
- Governance, reporting and committee-style support
- Expert in SharePoint, Dynamics 365, MS Forms, Excel and the Microsoft ecosystem
- Strong tracking, action management and continuous improvement skills
- Relationship-focused communication and stakeholder engagement
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
