Job Description
Company Description
At Turner & Townsend we’re passionate about making the difference delivering better outcomes for our clients, helping our people realise their potential, and doing our part to create a prosperous society. Our Programme Advisory team works with major global clients across infrastructure, transportation, utilities, commercial, government, natural resources and real estate, supporting the set‑up, transition and transformation of complex programmes. ON THE MARK (OTM), now part of Turner & Townsend, contributes over 35 years of operating model and organisation design expertise to these programmes.
Job Description
We are seeking a Senior Consultant to join our Organisational Design/ Effectiveness capability within Programme Advisory (OTM). You will play a key delivery role across major transformation programmes, supporting organisation design, operating model development and people‑centred change. Working closely with Principal Consultants and Associate Directors, you will take ownership of delivery preparation, documentation, coordination and client‑facing activity, contributing to high‑quality programme outcomes.
Key Responsibilities
Support the design and delivery of operating model and organisational effectiveness interventions within major programmes, ensuring clear structure, documentation and delivery quality.
Coordinate project and programme delivery logistics, including calendars, planning rhythms, collaboration platforms, workshop preparation and project management tools.
Prepare delivery artefacts such as documentation packs, templates, Mural boards, workshop materials and project data outputs, ensuring accuracy and clarity.
Co‑facilitate workstreams, HIT teams or task teams where appropriate, supporting senior colleagues in delivering structured, engaging sessions.
Apply organisational change approaches, change impact assessment, readiness analysis, engagement planning, communications support and transition planning.
Maintain accurate project documentation, folders, version control and job database entries, contributing to programme governance and quality assurance.
Support proposal development, case studies, marketing content and business development activities where required.
Assist with knowledge‑transfer activities, including preparation of BAU handover materials and lessons‑learned inputs.
Contribute to continuous improvement of tools, templates and methodologies within OTM and Programme Advisory.
Collaborate effectively with multi‑disciplinary programme teams and build strong working relationships with client stakeholders.
Qualifications
Experience in organisation design, operating model development or organisational change within complex programmes or consulting environments.
Familiarity with people‑centred change approaches including change impact, readiness assessment, engagement and communications.
Strong organisational skills with the ability to manage logistics, documentation, planning tools and delivery preparation with accuracy and attention to detail.
Confidence working with collaboration tools such as MS Teams, Mural or Miro, and strong capability across Microsoft Office.
Strong communication and interpersonal skills, able to work with senior stakeholders and contribute meaningfully in client‑facing environments.
Ability to work in multi‑disciplinary teams and support senior colleagues within fast‑paced programme environments.
Willingness to travel across the UK and internationally as required.
What We Offer
- Competitive salary and benefits; hybrid working; opportunities to shape high‑profile programmes; global learning and development pathways; and a collaborative, supportive Programme Advisory environment.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
Please find out more about us at www.turnerandtownsend.com/
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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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