Job Description
The opportunity
The Unity Customer Success Consulting team is a group of highly skilled Software Developers, Designers, and Technical Artists with deep expertise in the Unity platform, whose main goal is to help our customers improve their projects and internal workflows and assist them in resolving complex challenges. To do this, we provide a series of short- and long-term consulting services that can range from 1 week to 3 months and beyond.
We’re looking for passionate, motivated people who want to share their expertise with other developers and help them achieve their goals. Our customer base spans the video games, media and entertainment (M&E), Automotive, and manufacturing industries. If you’re technically skilled, customer-focused, and excited to step into challenges that constantly expand the boundaries of your comfort zone, this job will suit you.
This position involves visiting our customers and, by collaborating directly with their technical leaders, helping them optimise their projects and workflows while also educating them on best practices. Our team is tasked with resolving challenging problems that require expertise in the Unity platform, which only Unity can provide.
Over time, you’ll become an established technical expert within Unity. You can pursue opportunities including personal research, speaking at conferences, delivering training to customers and colleagues, and guiding Unity’s direction by providing feedback and advice to our R&D teams.
This role may involve periodic travel to customers and other Unity offices, primarily within Europe and usually during weekdays. You will be asked to travel up to 30% of the time, depending on your interests and responsibilities.
We’re committed to maintaining a diverse team, and we welcome and encourage applicants from a wide range of experiences and backgrounds.
What you’ll be doing
- Partner with customers (on-site and remotely) to diagnose performance issues and improve their Unity projects and workflows.
- Develop, debug, and optimise complex C# or C++ code within real-time, multi-platform engines.
- Embed with development teams to help advise, design and build interactive applications, tools, and technical solutions.
- Communicate findings and best practices clearly through consultations, written reports, and technical guidance.
- Collaborate with Unity’s internal development and R&D teams, feeding back real-world customer needs to influence product direction.
What we’re looking for
- Advanced skills in C# or C++ within large, multithreaded codebases using a real-time, multi-platform engine (e.g. Unity, Unreal, or in-house).
- Ability to profile, analyse, and optimise performance across CPU, GPU, memory, and architecture in real-time applications.
- Track record of shipping real-time interactive applications or games, including a solid understanding of software development lifecycles and ownership of end-to-end development tasks.
- Ability to investigate and resolve complex technical issues in existing codebases and projects, both remotely and on-site.
- Strong communication skills with fluency in English, including producing clearly written technical reports and explaining solutions to mixed-discipline technical teams.
You might also have
- Experience delivering technical training, workshops, or conference talks
- Experience writing technical articles, guides, or in-depth documentation
- Deep graphics programming knowledge, including shader development
- Familiarity with video games, media & entertainment, or manufacturing use cases
Additional information
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.
Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.
While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program
Life at Unity
Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.
As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
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