Job description
Work fully remote while owning payer client relationships in value-based care.
Role Snapshot
- Client Services Manager • Remote
- Pay: $100,000–$120,000 + bonus
- Schedule: Standard U.S. business hours
- Own client outcomes end-to-end. Clear scope. Fast decisions.
What you’ll do
Lead day-to-day communication for assigned health plan clients
Manage requests and deliverables with tight tracking
Coordinate outreach, scheduling, field ops, reporting
Build client reports, dashboards, and status updates
Flag risks early and drive fixes fast
Maintain milestones, notes, and documentation
Support onboarding and launch of new programs
Must-haves
Healthcare client services or operations experience
Experience working with healthcare clients
Strong Excel skills (pivots, VLOOKUP, formulas)
Clear written and verbal communication
Manage multiple programs independently
Work standard U.S. business hours, remote-ready
Nice to have
Payer or payer-services background
Familiar with HEDIS/STAR (quality measures) or risk adjustment
Experience with reporting or BI tools
Perks & pay
Pay: $100,000–$120,000 base + bonus
Health, dental, vision
PTO
100% remote
Schedule & setup
Standard U.S. business hours
No travel
Cross-functional work with ops, outreach, reporting
Your work keeps programs on track, reduces client friction, and improves outcomes for health plan partners.
You like pace and ownership. You start, finish, follow through.
At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.
