Job Description
Company Description
Hi! We’re UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We put people first.
We are looking for a proactive and curious Associate Product Manager who is eager to build foundational skills in product management. You should be a problem solver with a growth mindset and a customer-centric approach. Strong collaboration and stakeholder management skills are essential, as is the ability to communicate complex technical or financial concepts clearly to diverse audiences.
Job Description
We deliver progress. What you’ll do and how you’ll make an impact..
As an Associate Product Manager, you will drive operational excellence within our partner commission system, managing individual features across the entire software development lifecycle.
Your responsibilities will include:
- Impact & Outcomes: Supporting tactical execution and tracking metrics for the Partner Commission product lifecycle to drive growth.
- Technical Mastery: Defining detailed user stories and acceptance criteria while ensuring technical quality and support for complex issues.
- Discrepancy Resolution: Owning the end-to-end resolution of payment and commission queries escalated by Partner Services.
- Process Improvement: Identifying “hot spots” in payment data to propose fixes and bolster the product roadmap.
- Feature Roll-outs: Acting as a gatekeeper for quality by analysing comparative data sets and supporting Beta testing.
- Product Discovery: Conducting research and user interviews to validate the future direction of products and assess ROI on incentives.
- Documentation: Maintaining a comprehensive knowledge base of commission rules and operational procedures.
We work together.
You will work closely with a Senior Product Manager who will support your development as you build relationships across various disciplines. You’ll be the primary bridge between Product, Software Engineering, and Partner Services, acting as a critical enabler for our network of 70,000 Partners. Your goal is to work collaboratively to drive feature delivery and ensure cross-functional alignment while making supporting teams more self-sufficient.
Qualifications
We’re looking for you to bring the following knowledge, skills & experience:
- Experience in product support, business analysis, or data analytics.
- High-level proficiency with spreadsheet tools (vlookups, pivot tables, logical functions).
- Ability to analyse complex data sets across multiple platforms to extract meaningful insights.
- Understanding of Product Management methodology and Scrum frameworks.
- Commercial acumen regarding costs, revenues, and customer metrics.
- Familiarity with processing large payment-based datasets is highly desirable.
Additional Information
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
- An industry benchmarked salary. We’ll share it during your first conversation.
- Annual discretionary performance based, annual bonus scheme.
- Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
- Holiday trading- buy & sell up to 5 days holiday each year
- Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
- A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
- Save as You Earn scheme.
- Family-friendly policies, designed to help you and your family thrive.
- Flexible benefit choices such as Private health insurance, a free Virtual GP, Gym discounts and wellbeing apps.
- Electric Car salary sacrifice scheme through Tusker
- Belonging groups that help UW shape an even more inclusive future.
- A commitment to helping you develop your career journey through learning, coaching and new experiences
Apply here!
You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Claire Fennell will be your point of contact throughout the recruitment process.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
