Job Description
Position Overview
The Project Manager (Business Solutions Lead) operates as a strategic partner within the Claims and Risk Control group, driving cross-functional initiatives and solving complex business challenges. This role functions similarly to a chief-of-staff, requiring a proactive, solutions-oriented mindset and the ability to independently lead projects that improve operational effectiveness and business outcomes.
Key Responsibilities
Lead and execute strategic initiatives across the Claims and Risk Control group, focusing on solving business problems rather than simply tracking tasks
Identify operational challenges, develop solutions, and drive implementation with minimal oversight
Partner cross-functionally with internal stakeholders to align on priorities, streamline processes, and improve performance
Quickly develop a deep understanding of the business, industry dynamics, and organizational goals
Act as a thought partner to senior leadership, providing insights, recommendations, and execution support
Manage multiple initiatives simultaneously, ensuring progress, accountability, and measurable outcomes
Drive action and maintain momentum on key projects, demonstrating urgency and ownership
Navigate ambiguity and shifting priorities while maintaining focus on high-impact results
Qualifications
5+ years of professional experience in project management, business operations, consulting, or a related field
Experience within insurance, brokerage, claims, or risk control environments preferred but not required
Demonstrated ability to solve complex problems and lead initiatives independently
Strong executive presence with the ability to communicate effectively with senior leadership
Highly self-motivated, action-oriented, and capable of operating without close supervision
Proven ability to work cross-functionally and influence stakeholders at multiple levels
Strong analytical, organizational, and decision-making skills
Tenacious and persistent, with a track record of driving initiatives through to completion
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Salary Range for this role:
$110,000—$150,000 USD
Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.
California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
