Job Description
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
This is an individual contributor analyst role supporting ecosystem risk case investigations and monitoring programs. The Analyst is responsible for executing investigative workflows, conducting data‑driven analysis, and supporting remediation actions across Visa’s ecosystem risk programs.
The role focuses on identifying potential risk or non‑compliant activity, analyzing transactional and behavioral data, and supporting case investigations that may result in monitoring actions, remediation plans, or enforcement outcomes. The Analyst works within established program frameworks and escalates complex, high‑risk, or sensitive matters to senior team members.
This position collaborates closely with other functions in Global Risk and PERC, regional risk teams, Rules & Compliance, Client Services, and Account Executive teams to ensure consistent application of ecosystem risk standards while minimizing brand, operational, and reputational risk to Visa.
Key Responsibilities:
The Analyst supports the execution of ecosystem risk programs through investigation, analysis, reporting, and stakeholder coordination. Core responsibilities include:
Case Investigations & Monitoring:
- Monitor client, acquirer, issuer, or ecosystem participant activity against defined ecosystem risk program thresholds and indicators
- Investigate potential violations or risk conditions identified through programs such as acquirer monitoring, fraud compliance, integrity, or risk performance initiatives
- Conduct structured case investigations using transaction data, internal systems, and external research sources
- Document investigation findings, risk assessments, and outcomes clearly and accurately
Data Analysis & Insights:
- Analyze transaction‑level and aggregated data to identify risk patterns, trends, or emerging behaviors
- Support the development of reports, dashboards, and metrics used to track ecosystem risk program effectiveness
- Contribute analytical insights that inform case prioritization, remediation decisions, and program tuning
Remediation & Program Execution:
- Support corrective and remediation actions with clients under established ecosystem risk frameworks
- Track remediation plans, milestones, and outcomes through to resolution
- Assist in responding to internal and external inquiries related to ecosystem risk programs, thresholds, or case outcomes
- Ensure consistent execution of program procedures across cases and regions
Stakeholder Collaboration & Escalation:
- Collaborate with internal partners including Risk, Rules & Compliance, Client Services, and Sales to support client understanding and program execution
- Escalate higher‑risk cases, repeat issues, or sensitive matters to senior management in accordance with program guidelines
- Support global teams by working across regions and time zones as required
Program & Operational Support:
- Contribute to continuous improvement of investigation workflows, reporting, and operational processes
- Support annual planning, program reviews, and risk assessments with analytical input
- Manage multiple active cases or monitoring activities simultaneously, prioritizing effectively
The team is responsible for protecting the integrity, safety, and trust of the Visa payment ecosystem. The team monitors and enforces risk and compliance programs that identify, investigate, and remediate behaviors that threaten the stability of the network, Visa clients, and end users.
These programs span multiple risk domains, including acquirer and issuer monitoring, fraud and risk compliance, integrity programs, and network risk investigations, and include programs such as VAMP, VIMP, FRECOP, VIRP, and related ecosystem risk frameworks. Collectively, these programs ensure that ecosystem participants operate in alignment with Visa Rules, program requirements, and applicable laws and regulations.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Required Qualifications:
- Bachelor’s degree or equivalent experience
- 3–5 years of experience in payments, financial services, risk, fraud, compliance, audit, or a related analytical role
- Strong analytical skills with experience working with transactional, operational, or risk data
- Familiarity with risk monitoring, compliance investigations, or control frameworks
- Strong written and verbal communication skills, with the ability to clearly document findings and explain complex concepts
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Excel and other standard business tools
Preferred Qualifications:
- Experience supporting ecosystem level risk programs (e.g., acquirer monitoring, fraud compliance, integrity programs)
- Exposure to card payments, payment networks, or regulated financial environments
- Demonstrated ability to translate data analysis into risk insights and operational actions
- Ability to operate effectively in structured, rules driven programs while exercising sound judgment
- Prior exposure to Visa ecosystem risk programs (e.g., VAMP, VIMP, FRECOP, VIRP) or equivalent industry frameworks
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
