Job Description
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
Team Summary:
The Regional Account Management team is responsible for expanding Visa’s Acceptance Solutions throughout the Asia Pacific (AP) region by deepening and broadening the usage of acceptance solutions with our existing merchants, acquirers and payment service providers. The key measures of success include YoY improvement and growth across NPS, Net Revenue, Annual Average Net Revenue (bookings) and processing share through activities that meet the clients’ objectives, identifying and driving expansion of acceptance solutions into new geographies and cross-sell of new services.
Your role as Regional Account Manager:
- Manages a portfolio of regional Acceptance Solutions clients with the objective of growing revenue through pipeline development and sales excellence, winning greater usage of existing services and adoption of new services
- Designs and executes strategic account plan for your clients, taking into consideration clients’ priorities to capitalize on opportunities and address pain points. The plan should have executive buy-in from all key external stakeholders that have decision making power and influence (e.g. Head of Payments/Acquiring, CTO, CFO, Head of Operations, etc.) over project prioritization and resource allocation
- Effectively leads revenue generation while meeting strategic business objectives, e.g. influence and support client’s migration from legacy to new generation platforms
- Designs and executes tactical sales campaigns and/or generate case studies/PR to drive awareness of how our solutions powers our clients’ business
- Coordinates and collaborates with Acceptance Solutions market leads and Visa market AEs to identify, qualify and progress sales or up-sell of other Visa acceptance solutions to existing Acceptance Solutions clients
- Actively contributes to the evolving business and product strategy
- Plans and executes regular engagement with clients to deliver effective business reviews (MBRs, QBRs, Steercos) to create awareness of performance, new solutions and deepen relationship and commitment from their c-suite for Visa acceptance solutions
- Takes ownership of each account like a business owner, identifying new and innovative ways to position acceptance solutions to capture untapped segment/channel of our clients’ business that delivers beneficial outcomes for our clients (e.g. increased digital penetration, operational efficiencies, etc)
- Develop and negotiate commercial proposals for contract renewals, ups-sells or re-pricing to mitigate margin compression, grow overall net revenue
- Implement new programs with clients, ensuring appropriate resources are allocated, project is prioritized and effective stakeholder management to drive progress and expedite time to revenue
- Works closely with our Product Management team to maintain technical and functional knowledge of existing and new products
- Travel will be required
Why this is important to Visa:
Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. Visa Acceptance Solutions, part of Visa’s Added Value Services line of business, is a top global priority to support this growth and will be a key driving factor in achieving our goals. As a senior member of the Account Management function, you will play an integral role in identifying and bringing growth opportunities into the Visa ecosystem through providing market leading, innovative, digital payment solutions. This role is a critical and frontline role in helping Visa grow and continue to be the no. 1 payments technology company in the world.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
- Minimum 8+ years of B2B enterprise software or technology consultative sales experience
- Experience in merchant acquiring and payment industry
- Demonstrated success in driving account growth acceleration
- Excellent problem-solving skills with a strong focus on delivering for clients
- Excellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with our senior client executives
- Ability to explain complex business and technical concepts to a broad audience in an approachable way to influence and drive adaption
- Demonstrated aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
- Passionate about what you do and excited about the opportunity to transform payments
- Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with client, partners, suppliers, and internal stakeholders
- Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately
- Bachelor’s degree or equivalent required
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
