Job Description
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
Job Description
About the Role
We’re looking for a Senior Manager, People Leader Enablement to deliver innovative learning and enablement solutions to help busy people leaders thrive in a fast‑moving, high-growth environment. This role is ideal for a seasoned professional who blends deep expertise in leadership or talent development with strong fluency in AI‑enabled digital solutions.
You’ll operate at the intersection of strategy, learning design, and program delivery—creating practical, scalable solutions that people leaders can apply directly in the flow of their daily work to lead talent and teams in a complex, matrixed organization.
Why This Role Matters
People leaders are pivotal to achieving Visa’s strategy. In this role, you’ll shape the leadership culture and behavior shifts we need to grow our business. Your work will directly impact how leaders build, know, and grow high-performing teams and prepare talent for the futures.
What You’ll Do
Design & Deliver Leader Development
- Design and deliver end‑to‑end leader development experiences that are practical, scalable, and embedded in real work
- Translate business strategy, culture, and leadership expectations into clear, actionable development solutions
- Apply adult learning and behavior‑change principles to drive measurable impact
Enable AI‑Powered Learning in the Flow of Work
- Leverage digital platforms, AI‑enabled tools, and data insights to integrate learning into daily workflows
- Stay current on learning technology and AI trends, evolving solutions as needs change
- Partner cross‑functionally with PBPs, Talent COEs, People Analytics, and Technology to pilot and scale new approaches
Partner, Influence, and Drive Adoption
- Serve as a trusted advisor to senior stakeholders on people leader capability and development strategy
- Collaborate with HR and business leaders to assess needs and align solutions to priorities
- Influence outcomes without formal authority and lead change efforts to drive adoption and engagement
Navigate Ambiguity & Measure Impact
- Operate effectively in fast‑changing, ambiguous environments
- Balance long‑term strategy with near‑term execution
- Use data, feedback, and experimentation to continuously improve programs and measure business impact
What Success Looks Like
- Leaders consistently apply new skills in real work, not just training settings
- Development solutions are widely-adopted, scalable, and measurable
- Stakeholders actively co‑own leader development efforts
- Learning experiences evolve as quickly as the business and technology landscape
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- 8+ years in leadership development, organizational development, talent management, or learning roles
- 3+ years in a senior level or manager level role
- Proven experience developing people leaders at scale in high growth, global organizations
- Familiarity with the day-to-day expectations and challenges of people leaders
- Strong foundation in talent practices, adult learning, behavior change, and/or learning experience design
- Exposure to managing budgets, vendors, and procurement
- Outstanding communication skills, comfortable presenting to executive audiences
- Ability to analyze data, generate insights, and define strategic metrics
- Technology & AI Fluency
- Strong working knowledge of learning technologies, digital platforms, and AI enabled development tools
- Comfort partnering with technical teams and translating complex concepts into leader ready solutions
- Curiosity and adaptability in a rapidly evolving technology landscape
- Ways of Working
- Highly collaborative and inclusive, with a track record of influencing in matrixed environments
- Strategic thinker who connects leader development to business outcomes
- Strong project management skills and ability to manage multiple initiatives
- Comfortable with ambiguity, bias toward action, experimentation, and continuous improvement
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 127,300 to 216,100 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
