Job Description
About Us
Headquartered in Hong Kong, we are the top corporation in Asia for premium Health & Wellness supplements. Operating in multiple regional offices across the globe, we own a diverse portfolio of well-established brands, including Dr. Choice, Naturo Vita, and Tea Chateau. With over 1 million satisfied consumers, our product offerings are continually expanding, making waves in markets worldwide.
About the Opportunity
This role partners with retail, manufacturing, and finance stakeholders to optimize end-to-end processes using Microsoft Dynamics 365 Finance & Operations (D365 F&O), Power Apps, and automation tools. You will manage initiatives from initiation to rollout using a hybrid delivery approach.
What you’ll do:
Lead requirements elicitation and process discovery for initiatives such as processing workflow improvement, production optimization, and accounting/finance enhancements.
Analyze and document business requirements, and produce high-quality BA deliverables including BRD/FRD, process maps, functional specifications, user stories (for Agile delivery), and clear acceptance criteria.
Partner with business owners, internal IT teams, and external vendors to translate requirements into feasible solution options, including configuration vs. customization considerations, and drive timely sign-off.
Coordinate cross-functional stakeholders to achieve project goals, manage scope changes and dependencies, and ensure on-time delivery across Waterfall milestones and Agile iterations.
Manage UAT end-to-end, including test planning, scenario design, execution coordination, defect triage, and verification of fixes prior to go-live.
Drive rollout readiness and hypercare support, including user communications and cutover readiness where applicable, and ensure smooth handover to support/operations teams.
Provide ongoing application support and maintenance, including issue investigation, impact analysis, coordination of fixes/enhancements with vendors/IT, and continuous improvement.
Prepare clear updates and materials for management and key stakeholders, including status, risks/issues, dependencies, and decisions required.
Bachelor’s degree or above in Information Technology, Business Administration, or related disciplines.
At least 3 years of relevant experience in business analysis and/or application projects.
Solid exposure to Microsoft Dynamics 365 Finance & Operations (D365 F&O) in Finance and/or Supply Chain/Manufacturing, with a good understanding of end-to-end processes and how retail/manufacturing operations impact finance and accounting outcomes.
Experience delivering projects using Waterfall and Agile methodologies (or a hybrid approach), with strong documentation and iterative delivery where applicable.
Experience in retail and/or manufacturing domains is an advantage.
Experience with Microsoft Power Platform (e.g., Power Apps), Power BI, and automation solutions (e.g., workflow automation) to improve business processes is an advantage.
Knowledge/experience in system integration concepts and tools (e.g., interfaces, APIs, data flows) is an advantage.
Proactive, self-motivated, and willing to learn.
Strong analytical, communication, and presentation skills, with proven stakeholder and vendor management capabilities.
Relevant certifications such as PMP, PMI-ACP, and/or CBAP are an advantage.
Proficiency in spoken and written English and Chinese (Cantonese and Mandarin).
Why Join Us:
We value your professional and personal growth – fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive.
- Be part of a forward-thinking company dedicated to health and wellness.
- Engage in pioneering projects that push the boundaries of innovation.
- Opportunities for professional growth and development.
- Flexible working schedule that promotes work-life harmony.
- Causal wear every day!
- Collaborate with a talented and diverse team.
- Exclusive employee discounts on our products and much more !
