Job Description
At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, including healthcare, financial services, rentals, and more. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems.
What we do
- Verify thousands of people every day across multiple countries and industries providing access to critical services
- Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers
- Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications
- Drive to own the market and deliver a world-changing client and end-user experience
We are a small but mighty team looking for people who align with our values and have a strong sense of hustle, creative problem solving, grit and energy to help us scale! We celebrate diversity and are committed to creating an inclusive environment for all employees.
As a GTM Operations Manager you will operate in a highly cross-functional role at the intersection of go-to-market execution, product readiness, partner development, and operational scale. You will help build the systems, workflows, and connective tissue required to successfully bring a new AI-native product to market. This role is ideal for someone who thrives in fast-paced environments, brings strong operational judgment, and enjoys translating strategy into execution.
Responsibilities
Support GTM Execution & Relationship Development
- Partner closely with the appropriate stakeholders to support lead generation, outbound outreach, and partner relationship development
- Help manage follow-ups, meeting preparation, and relationship pipelines across strategic accounts and ecosystem partners
- Build lightweight processes to ensure momentum across high-priority GTM efforts
Build Launch and Funnel Infrastructure
Stand up the operational foundation required to launch and scale a new product line, including:
- AI SDR workflows and tooling
- Customer support motion and escalation paths
- Funnel tracking, lifecycle stages, and conversion metrics
Own the day-to-day management of the GTM funnel: inbound, outbound, partner-sourced, and expansion
Connect Product, Engineering, and Market Needs
- Act as a bridge between engineering execution and market-facing priorities
- Ensure roadmap work aligns with what’s required for successful launches, customer adoption, and partner enablement
- Translate technical progress into clear GTM-ready deliverables and narratives
- Establish a tight voice-of-customer loop by translating insights from prospects, partners, and customers into clear product requirements and GTM priorities
Executive Communication & Enablement
- Draft executive-level presentations, board-facing materials, and internal updates
- Contribute to customer, partner, and industry presentations—both virtual and in-person
- Help package product and market insights into clear, compelling messaging
Drive Operating Cadence and Continuous Improvement (AI-native emphasis)
- Establish repeatable rhythms across pipeline, launch readiness, and cross-functional execution
- Own GTM analytics and funnel performance tracking, including instrumentation, conversion metrics, and rapid experimentation to improve pipeline efficiency and launch outcomes.
- Identify friction points and proactively improve processes through automation and iteration
- Bring an experimentation mindset to GTM: test, learn, refine, scale
Qualifications
- 5+ years of experience in GTM operations, revenue operations, strategy & operations, or a similar role in a high-growth SaaS or AI-native company
- Strong ability to operate as a self-starter in ambiguous, fast-moving environments
- Proven track record building operational infrastructure from scratch
- Comfort working cross-functionally with engineering, product, sales, and leadership
- Excellent written and verbal communication, including executive-level storytelling
- High judgment, ownership mentality, and ability to manage multiple priorities
Nice to Have
Familiarity with AI-enabled GTM tooling (AI SDRs, conversational support, workflow automation)
Exposure to identity, security, trust, or developer-facing products
Experience working with partners or ecosystem-driven GTM motions
Equity compensation
Remote working environment
Self-managed paid time off
11+ annual company holidays
401(k)
Health Care Benefits: Medical, Vision, Dental
Wellness benefits: EAP, LifeHealth Online, One Medical, Perkspot
Parental leave
Pay Scale: $130k-$150k OTE
This is a remote role - however, you must be based in the US (US work authorization required)
