Job Description
Wishpond Technologies currently has the position of Senior Marketing Account Manager available, and we’re excited to tell you about it!
This pivotal role is designed for our top-performing Account Managers, offering a clear career advancement and leadership development path within our dynamic team.
OVERVIEW
We are seeking a highly strategic and experienced Senior Marketing Account Manager to own a portfolio of our most valuable and complex VIP clients. This role is for a proven leader who can not only drive exceptional marketing success but also act as a trusted second-in-command to the Account Director, contributing significantly to strategic planning and team mentorship. This fully remote position offers the opportunity to work from anywhere in the world, collaborating closely with the Account Management Team and all departments to ensure the continued success and growth of Wishpond Technologies Ltd.
RESPONSIBILITIES
• Exclusively manage a portfolio of high-value and VIP clients, deeply understanding their business goals and translating them into advanced marketing strategies with defined, measurable outcomes.
• Co-own strategy, planning, and performance discussions for key accounts, acting as a strategic partner to both clients and the Account Director.
• Proactively track performance against agreed benchmarks, adjust strategies, and identify growth opportunities to ensure VIP clients consistently achieve and exceed their marketing objectives.
• Serve as a senior advisor and coach to junior and mid-level Account Managers, sharing best practices and fostering their development.
• Assist the Account Director in training new Account Managers, accelerating their time-to-productivity and integration into the team.
• Lead client meetings, presentations, and strategic reviews, especially when the Account Director is unavailable, ensuring seamless communication and continuity.
• Design and execute comprehensive digital marketing campaigns across paid social, Google Ads, email, content, and landing pages, demonstrating mastery and innovation.
• Leverage a best-in-class AI tool suite daily (e.g., ChatGPT Teams, Claude, Canva Teams, Adobe Firefly, Midjourney, Runway ML, Surfer SEO, CapCut) to produce high-quality campaign assets, ad copy, creative concepts, and strategic briefs with unparalleled efficiency.
• Consistently bring strategic insights and proactive recommendations to clients, moving beyond status updates to drive tangible business impact.
• Handle difficult conversations and complex client challenges with confidence, honesty, and a solution-oriented approach.
• Other duties as assigned.
QUALIFICATIONS
• 5+ years of progressive experience in Account Management, Digital Marketing, or Client Strategy, with a strong preference for agency or SaaS backgrounds.
• Proven track record of successfully managing and growing high-value/VIP client portfolios.
• Demonstrated leadership or mentorship experience, with the ability to guide and develop team members.
• Exceptional strategic thinking and problem-solving abilities, particularly for complex client challenges.
• Mastery in independently building and managing digital marketing campaigns across multiple channels, with a deep understanding of ROI drivers for businesses.
• Extensive real-world experience with AI tools in a professional context, showcasing not just curiosity but advanced usage and continuous learning.
• Hands-on expertise with Google Ads, Meta Ads Manager, Google Analytics 4, email marketing, and automation platforms.
• Superior English communication skills (written and spoken), capable of crafting clear, polished, and persuasive client-ready communications, reports, and presentations.
• Exceptional organizational ability to strategically manage multiple high-impact client relationships and projects simultaneously.
• A background in roles measured on client retention, revenue growth, and strategic account development.
WORK ENVIRONMENT
• It is expected that the successful candidate will provide their own workstation, computer, and headset, and have a fast and reliable internet connection. Certain roles will be required to utilize and or download company-approved software.
• The individual must be prepared to work standard business hours in either the Eastern Time Zone or the Pacific Time Zone.
• Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record, and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.
GREAT REASONS TO JOIN OUR TEAM !
• Fully remote position allowing you to work from your home anywhere in the world !
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.
Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.
To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:
• Website: www.wishpond.com
• Instagram: @wishpondofficial
• Twitter: Wishpond
• Youtube: Thewishpond
• LinkedIn : Wishpond
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter
Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries.
Internal applications will be accepted until Tuesday, May 5, 2026, at 4 pm Pacific.
