Technical Business Analyst Alternate Program Manager (APM)

Job Description

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team!

Zantech is looking for a talented Technical Business Analyst – Alternate Program Manager (APM) to contribute to the success of our upcoming Information Technology Support Services project for a Remote role, with a 5% to 20% Travel requirement.

The Business Analyst – will be primarily responsible for full technical business analysis duties as the primary function while also serving as the designated Alternate Program Manager (APM). In the PM’s absence, APM duties become the priority.

Summary:

This is a dual-role position. The primary day-to-day function is Business Analyst – Technical, providing remote business analysis support within the DABAL framework across the 88th RD Area of Operations. This individual is also designated as the Alternate Program Manager (APM), possessing the full qualifications required of the PM and stepping into that role with full authority during the PM’s absence.

Responsibilities include, but will not be limited to:

• Business Analyst (Primary Daily Role):

  • Conduct remote stakeholder interviews and requirements elicitation sessions
  • Analyze and document business processes, workflows, and system requirements
  • Develop business cases and propose process improvement solutions
  • Create data analysis reports and present findings to technical and non-technical audiences
  • Support system implementation and business transformation initiatives across the 88th RD AO

• Alternate Program Manager (When PM is Absent):

  • Assume full PM authority and responsibilities — authorized to bind the Contractor
  • Serve as primary contractor point of contact for Government COR and KO
  • Manage on-site and remote personnel across the 88th RD AO
  • Ensure continuity of contract deliverables, reporting, and compliance

Required Experience or Knowledge of the following technologies/functions:

• Business Analyst function:

  • 2-3 years of relevant business analysis experience, or equivalent combination of education and experience.

• APM function (required):

  • Minimum 5 years of documented experience directing or managing multi-functional Army Reserve organizations OR equivalent private sector IT management experience.
  • Minimum 2 years of documented financial management experience.

• Business Analyst Skills:

  • Strong understanding of business analysis principles, methodologies, and best practices
  • Experience with data analysis tools (Excel, SQL, or similar) and BI tools (Tableau, Power BI, or similar)
  • Experience with process modeling and workflow tools
  • Proven ability to gather, analyze, and interpret complex data sets; elicit and document business requirements
  • Strong analytical, problem-solving, and documentation skills
  • Excellent verbal and written communication skills; ability to collaborate across geographically dispersed teams

• APM Skills:

  • IT management, contract management, and building systems familiarity
  • Ability to operate independently and make timely decisions managing a contract and geographically dispersed locations
  • Ability to analyze organizational/operational problems and develop timely, economical solutions
  • Highly skilled in verbal and written communications for professional meetings, plans, and memorandums of instruction
  • Demonstrated financial management capability (minimum 2 years documented)

Required Education:

• Business Analyst function:

  • Bachelor’s degree in Business Administration, Finance, Computer Science, or a related field.
  • A minimum of 2-3 years of relevant equivalent experience may be substituted for a degree

• APM function:

  • No specific degree requirement.
  • Qualifications are experience-based.
  • Required: 5-year management threshold and
  • Required 2-year financial management experience.

• Preferred Education:

  • Bachelor’s degree in Business Administration, Information Technology, or related field.
  • Prior military service or Army Reserve experience a significant advantage for the APM function.

Required Certifications:

• DoD Cyber Awareness Training (required prior to network access and annually thereafter; IAW DoDD 8140.01/DoDM 8140.03/AR 25-2)
• AT Level I Awareness Training (within 30 calendar days of performance start)
• iWATCH Army Training (within 30 calendar days of performance start)
• ATCTS (Army Training Certification Tracking System) registration required
• Preferred Certifications:
  • Project Management Professional (PMP) or equivalent program management certification
  • Certified Business Analysis Professional (CBAP) or PMI-PBA
  • DoD ⁸¹⁴⁰⁄₈₅₇₀ compliant certification (e.g., CompTIA Security+, CAP)

Required Security Clearance:

• US Citizenship and the ability to obtain and maintain a NACI or higher clearance, per contract requirements.

Other Requirements:

• Required training includes DoD Cyber Awareness, AT Level I, iWATCH, and ATCTS registration.
• Travel requirements vary (5–25%) annually

“ Outstanding Performance…Always!”

Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!