Job description
Description
Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Carrier Sales Representative for the US brokerage company who will build relationships with carriers to move freight for our customers. The Carrier Sales Representative will work on securing a carrier at the right price and right time to meet our customers’ needs. This is a fast-paced, high-energy role that provides an opportunity to make an impact in logistics all over the nation.
Responsibilities:
• Create and maintain carrier relationships with Carriers via phone and email
• Build strong relationships with trucking company key contacts
• Source/negotiate with qualified carriers to move freight
• Leverage our technology platform, data, and other resources to make informed decisions, negotiate price, drive automation, and improve efficiency
• Manage updates, communications, and movements
• Communicate load statuses, issues, and concerns to the sales team to resolve and provide 100% WOW Customer Service
• Maintain documentation to ensure all compliance standards are met and all details are accurately communicated and tracked in the system
• Manage carrier satisfaction metrics
• Manage carrier performance metrics
• Provide exceptional service to our carriers and customers
• Ability to conduct business review calls and/ or discovery calls with the carrier
• Maintain the Carrier Sales CRM tool in our TMS
• Meet or exceed daily, weekly, and monthly goals
Working conditions:
Schedule: Monday - Friday 8 - 5 pm CST
Office or remote mode;
Comfortable work environment;
Competitive salary paid on time;
Working in an international company with the possibility of professional growth;
Pieces of training and teamwork;
Support at all levels within the organization.
Requirements
2+ years of experience working in the freight/logistics industry
Driven and competitive nature with strong problem-solving abilities
Strong decision-making skills and the ability to work independently
Ability to persuade, motivate, influence, and negotiate with others
Strong organizational skills
Outstanding communication and negotiation skills
Remain positive and flexible in an ever-changing environment with shifting priorities
