Job description
Description
🏢 Team: Sales
👥 Reports to: Head of Sales (with 2 Middle BDMs in the team)
📍 Location: Remote
⏳ Employment Type: Full-time
Role overview
At Eleken, designers manage their own projects and communicate directly with clients, which means you’re free to focus on what you do best: building long-term relationships, collecting feedback, and helping clients succeed. Over time, you’ll grow into a full-cycle sales role — running discovery calls, recommending solutions, and closing inbound deals.
Who we are
Eleken was founded to improve the design services of SaaS companies. We focus on delivering high-quality, user-centered designs that help businesses scale and succeed. Unlike traditional agencies, we work on a subscription-based model, providing dedicated design teams that seamlessly integrate into our clients’ workflows.
Requirements
What you’ll be doing during the first 6 months:
Customer Success
Stay in touch with active clients
Run quarterly NPS calls to collect qualitative feedback
Collect testimonials and reviews on platforms like Clutch and LinkedIn
Conduct exit interviews when clients leave
Control the invoicing process and ensure timely payments
Client Communication
Spot risks early and coordinate with the internal team
Keep a friendly yet professional tone, and know when to gently push (especially when feedback or payment is overdue)
Retention & Retargeting
Reconnect with past clients, keep the relationship warm
Identify expansion or return opportunities
After 6+ months, you’ll grow into a Closer role:
Handle discovery and intro calls with new inbound leads
Understand client pain points and recommend the right service
Close deals (Leadgen team already brings the leads — no cold outreach)
You’re a great fit if you:
Have 2+ years in B2B communication roles (Customer Success, Sales, Account Management — ideally in tech or creative services)
Confident in spoken and written English (B2+)
Are friendly and assertive, especially when handling payments, feedback, or misaligned expectations
Are comfortable on client calls — with good radar for tone, intent, and timing
Can work independently and proactively
Are interestedin growing into sales
For you:
💸 Salary: discussed individually and depends on your experience and skills
⏰ Flexible working hours
🏝️ Paid vacations and sick leaves
💯 Fully remote
💼 Co-working space compensation
✍️ Finance Support (we take care of tax payments and accounting for you)
🛍️ Employee referral bonus
🎓 Internal Educational activities (Eleken Talks, Design Feedback, Lectures from the team members)
📚 Reading Club and corporate library
Interview Stages:
➡️ Interview with Talent Acquisition Specialist
➡️ Test Task (practical, short, and job-related)
➡️ Interview with Head of Sales (dive deeper into your experience)
➡️ Reference Check
➡️ Offer
Want to learn more about our company or see our work?
▶️ YouTube
🎨 Behance
