Account Manager

๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom - Remote
๐Ÿ’ผ Sales๐Ÿ”ต Mid-level

Job description

Who are we?

The Midnight Foundation is the steward of the Midnight protocol, a next-generation blockchain platform designed to protect sensitive personal and commercial data while enabling decentralized innovation. Our mission is to empower developers, enterprises, and users to build secure, compliant, and privacy-preserving applications through advanced cryptographic technologies, including zero-knowledge proofs.

We believe that innovation begins at the edge of the unknown. By cultivating curiosity, creativity, and purposeful collaboration, we aim to shape a world where individuals and businesses can confidently harness the power of blockchain to drive real-world impact.

About Midnight:

The Midnight protocol is a zero-knowledge data protection blockchain platform, enabling developers to build decentralized applications (dApps) that require fine-grained control over what data is disclosed on-chain. As the first blockchain to offer programmable data isolation, Midnight enables selective disclosure and compliance with legal and commercial privacy requirementsโ€”without sacrificing decentralization.

The Midnight Foundation is the protocolโ€™s ecosystem enabler, advancing adoption through business development, partnerships, grants, and developer engagement.

What the role involves:

As an Account Manager at Midnight Foundation, you will play a pivotal role in fostering the success of teams building within the Midnight Ecosystem. You will act as a liaison between high-value partners, internal teams, Shielded and the Midnight Foundation, ensuring seamless collaboration, risk mitigation, and value-driven outcomes.

Grant & Ecosystem Partner Management

  • Collaborate with Growth and Legal teams to assist in the draft, review, and finalize grant/ecosystem partner agreements, ensuring alignment with Midnightโ€™s strategic and security objectives.
  • Oversee contractual documentation, including contract mechanism triggers (payments, termination, completion), deliverables, and compliance requirements.
  • Ensure a smooth transition between deals in process and closed deals.

High-Value Client Engagement

  • Provide bespoke account management to partners delivering critical technological or commercial value to Midnight.
  • Develop and maintain strong relationships, acting as the trusted point of contact for escalations and strategic initiatives.

Cross-Functional Coordination

  • Work closely with Product, Engineering, Solutions, and BD teams to gather data, track progress, and ensure partner needs are met.
  • Facilitate problem-solving by categorizing technical/non-technical issues with Solutions Engineering.

Partner Success & Communication

  • Conduct regular check-ins with ecosystem partners to assess satisfaction, address challenges, and identify growth opportunities.
  • Liaise with Marketing and Developer Relations to execute co-marketing initiatives, announcements, and collaborations.

Reporting & Strategy Support

  • Assist in preparing monthly reports, internal updates, and external communications.
  • Contribute to process improvements and strategic initiatives to scale account management operations.

Who you are:

  • 2+ years in account management, business development, or partner success roles in blockchain, fintech, or enterprise SaaS.

  • Familiarity with blockchain ecosystems, smart contracts, and developer communities is highly preferred (previous experience in zero-knowledge space also preferred).

  • Exceptional written and verbal communication skills, with the ability to distill technical concepts for diverse audiences.

  • Proven ability to work cross-functionally with legal, engineering, and marketing teams.

  • Comfortable with data collection, reporting, and deriving actionable insights.

  • Experience in Hubspot (other CRM toolings are acceptable) is required.

  • Remote work

  • Laptop reimbursement

  • New starter package to buy hardware essentials (headphones, monitor, etc)

  • Learning & Development opportunities

  • Competitive PTO

At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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