Job description
Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.
With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success.
Our mission: Enable brick-and-mortar retailers to thrive in a digital world.
Position Summary:
Swiftly is seeking an Account Manager to lead efforts in empowering CPGs to reach potential and existing customers through impactful digital experiences. This role calls for a strategic thinker who can leverage 1st party data, implement cross-channel strategies, and apply full-funnel tactics to deliver comprehensive digital campaigns. The account manager will oversee the development and execution of these campaigns, with a focus on maximizing Return on Advertising Spend (ROAS) and driving consumer engagement through innovative digital strategies.
The ideal candidate will serve as the primary point of contact for brands and agencies, problem solve with ease and consistently take initiative to grow the success and impact of their accounts.
Responsibilities Include:
- Rapidly learn Swiftly’ s unique digital offerings and capabilities and translate their value to new and potential clients
- Plan and oversee the execution of digital marketing campaigns, ensuring adherence to timelines, creative standards, and data requirements to meet clients’ audience targets and business objectives. Leverage inventory planning tools such as Tableau to inform media plans and sales strategy
- Act as the primary contact for clients: proactively offer troubleshooting support, implement creative changes, maintain campaign momentum and optimizations, deliver actionable performance insights, recommend enhancements for future campaigns
- Collaborate with the sales team to secure client renewals and identify opportunities for new or incremental business, underpinning client retention and growth strategies
- Drive sales planning and implementation by building all proposals into Salesforce CPQ, pushing deals through the sales stages and through the campaign execution lifecycle
- Advise on pricing strategies and help develop, maintain, and enforce rate card norms
- Oversee regular campaign performance reviews, presenting metrics such as ROAS, impressions, views, clicks, likes, to relevant stakeholders
- Collaborate with data analytics teams to refine campaign targeting: leverage the power of custom 1st party targeting segments, 3rd party data, geo-targeting, and content targeting to engage consumers through all phases of the purchase
- Other related duties as assigned
Required Qualifications:
- 3+ years of account management experience within an agency or digital publisher
- Bachelor’s degree in business or marketing/advertising
- Ability to engage clients quickly, develop rapport, and maintain relationships
- Experience with media planning and optimization
- Experience using a CRM tool such as Salesforce
- Proficient in the latest digital advertising platforms and analytics tools, with an emphasis on performance metrics analysis
- Exceptional communication and persuasive skills for client interfacing and stakeholder management
- Leadership and collaboration skills, fostering team success and contributing to a dynamic work environment
- Experience with retailers or with retail media
- Previous work in digital transitions for retail or related sectors
- Excellent time management and organizational skills with the ability to work in a rapidly changing start-up environment
- Must be authorized to work in the United States without the need for current or future visa sponsorship
$90,000 - $100,000 a year
The salary range is based on the candidates experience as it relates to the role.
#LI-Remote
Note: We are unable to sponsor or take over sponsorship of employment visas at this time.
Working For Swiftly
We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We’re a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.
Every Swiftly employee:
-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
-Takes ownership of their domain from the ground up, from inception through deployment to customers
-Leaves their ego at the door and ensures the best idea leaves the room
-Is always experimenting with new technologies and learning new skillsets
If you’ve ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you.
Equal Opportunity Employer
Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.
