Job description
Backup & Recovery Administrator / Engineer
Location: Remote (United States)
About GeorgeJon
At GeorgeJon, we architect and manage high-performance eDiscovery ecosystems—mission-critical environments where data integrity, uptime, and operational efficiency are non-negotiable. We are trusted by legal, corporate, and government clients around the globe to ensure their data infrastructure is reliable, recoverable, and resilient. Our team of engineers, strategists, and support specialists operate with precision, innovation, and a relentless focus on client success.
Role Overview
We’re looking for a technically adept Backup & Recovery Administrator / Engineer who thrives in complex infrastructure environments and understands the criticality of data protection in 24/7/365 operations. You’ll be responsible for architecting, administering, monitoring, and continuously optimizing enterprise-grade backup, replication, and disaster recovery (DR) solutions across hybrid cloud and on-prem deployments.
This role requires hands-on experience with enterprise platforms such as Commvault, Veeam, Veritas NetBackup, and Quest Rapid Recovery—a leading solution known for its application-aware snapshots, near-instant recovery, and seamless cloud integration.
Core Responsibilities
Backup Infrastructure Design & Deployment
Architect and implement enterprise backup solutions using tools like Commvault, Veeam, NetBackup, and Quest Rapid Recovery.
Leverage Quest Rapid Recovery’s Rapid Snap for Applications to create incremental-forever snapshots of mission-critical workloads (Windows/Linux), capturing full application states every five minutes.
Configure backup targets across D2D, D2T, SAN/NAS, and cloud tiers.
Operational Monitoring & Incident Response
Establish and refine monitoring/alerting protocols for backup jobs, replication tasks, and DR status.
Use tools like Quest’s Verified Recovery to perform automated integrity checks and ensure restorable snapshots.
Troubleshoot failures, bottlenecks, and restore issues in real-time.
Disaster Recovery Architecture
Collaborate on DR strategy and develop automated runbooks.
Utilize Rapid Recovery’s Live Recovery and Virtual Standby features to ensure near-zero downtime and quick failover of workloads to VMs in the event of outages.
Conduct regular DR simulations across VMware, Hyper-V, and physical platforms.
Data Integrity & Compliance
Enforce retention schedules, legal holds, and encryption strategies in compliance with HIPAA, GDPR, and other frameworks.
Leverage Universal Recovery in Quest to restore everything from single files to entire systems—even to dissimilar hardware.
Storage Optimization
Analyze usage trends and adjust deduplication/compression policies in platforms like Rapid Recovery to maximize storage efficiency (up to 95% savings).
Plan capacity across on-prem and cloud (Azure, AWS, Google Cloud).
Automation & Scripting
- Use PowerShell, Bash, or Python to automate tasks, integrate with tools like ServiceNow, Zabbix, or Splunk, and streamline backup operations.
Documentation & Knowledge Management
Maintain thorough documentation of backup designs, DR plans, configuration files, and recovery procedures.
Contribute to SOP libraries and internal knowledge bases.
Technical Qualifications
Experience: 3–5+ years in enterprise environments with backup/recovery systems across Windows/Linux workloads.
Platforms: Hands-on with at least one enterprise B&R suite (Commvault, Veeam, NetBackup, Rubrik, Quest Rapid Recovery).
Virtualization/Cloud: Experience with vSphere/Hyper-V, plus integration with cloud providers (AWS, Azure, Google Cloud).
Storage & Network: Working knowledge of NAS/SAN (NFS, SMB, iSCSI), cloud object storage (S3), and networking performance considerations.
Scripting: Proficiency in PowerShell or similar. Bonus for experience scripting DR tests or backup APIs.
Certifications (Preferred)
Commvault Certified Professional or Engineer
Veeam Certified Engineer (VMCE)
Quest Rapid Recovery training/certification (preferred but not required)
Microsoft Certified: Azure Backup and Site Recovery
AWS Certified SysOps Administrator – Associate
Soft Skills & Work Style
Meticulous, methodical, and obsessed with operational excellence.
Big-picture thinker who engineers systems for redundancy and recovery.
Cool-headed under pressure, especially in SLA-bound environments.
Strong communicator and a natural documentarian—you leave systems better than you found them.
ABOUT THE COMPANY
GeorgeJon is the backbone of the eDiscovery industry. We plan, design, manage, support, and secure cost-effective, performance-optimized data platforms with 24/7/365 management and support for a seamless user experience and peace of mind. Our vision is to be the foundation that supports every eDiscovery journey.
Our team of tech wizards, customer champions and business-savvy experts is grounded in a set of shared values:
- Ingenuity is the driving force behind our innovation and growth. We encourage creativity, problem-solving, and the pursuit of new ideas.
- Respect is the cornerstone of every interaction. We treat each other with dignity and celebrate the unique perspectives of all individuals.
- Integrity is our moral compass. We do what’s right, deliver on promises, and embrace honesty and ethical conduct in all our endeavors.
- Collaboration is what fuels our success. Team members work in harmony, leveraging diverse skills to achieve common goals.
Some of the perks of working for GeorgeJon include a remote-first work environment, a high-value, low-cost BCBS health insurance plan, 401(k) with company match, ample time off including a full week in December, paid parental leave for primary and secondary caregivers, a wellness reimbursement program, and much more.
GeorgeJon is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to [email protected].
