Job description

We are looking for a Business Analyst who want to delve into the insurance world. In this role, you will work within the Product Development department on our platform Axon, the solution for insurance companies to optimise their processes. As a Business Analyst, you will analyse requirements from our customers and developers and translate the requirements into user-friendly software solutions.

Key about your role

As a business analyst, you will bridge the gap between your Scrum team and our customers at insurance companies. You understand customer requirements and anticipate market developments.

You are able to communicate effectively with different types of target groups. Whether it’s a design session with the customer or a technical refinement with your team. You translate requirements into solutions, fit for purpose, with an eye for quality and maintainability.

Within your team, you help define user stories to implement the changes you have designed. During implementation, you are the sparring partner for developers and testers. In sprint reviews, you present the changes to the customer and collect feedback.

Key about your team

The Configuration Cluster is on the lookout for a new Business Analyst. You will have the opportunity to be part of the ACCurate and PRODUCTive teams, which are responsible for the product configuration capabilities of Axon—one of the most valuable functionalities our platform offers. In this role, you’ll contribute to shaping and improving how our clients configure their products within Axon. Beyond configuration, the teams also manage key functionalities such as Synchronisation and the implementation of a new front-end framework. But the excitement doesn’t stop there—we’re also working on two innovative projects: the ACC (Axon Configuration Companion), which is transforming our product configuration into a modern and user-friendly experience, and the FEI (Front-End Integrator), which empowers users to design their own front-end while leveraging Axon’s deep expertise. By reading this, you’ve already learned two of the many abbreviations we use at Keylane! And it’s not all work—our cluster regularly hosts board game nights and team outings, which we consider to be among our most important and enjoyable “functionalities.”

Check out our blog posts and videos to see what it is like to work at Keylane.

Key about you

You have a proven ability to analyse complex problems, breaking them down into smaller, actionable steps;
You have the capacity to effectively convey technical information to both technical and non-technical audiences, and to actively listen to and understand others’ perspectives;
You are committed to understanding our customers’ needs, pain points, and expectations, and using that knowledge to drive product development and improvement;
You have a foundational understanding of software development principles, methodologies, and technologies;
You are fluent in English. Speaking Dutch is a an advantage.

We consider it a plus if you are:

Fluent in German;
Familiar with the insurance industry;
Familiar with data modelling, able to translate information into data structures.

*A Certificate of Conduct (VOG) and reference check are part of the application process.

Keylane offers

A monthly gross salary between € 3,000 and € 4,000 based on 40 hours per week. Experienced candidates can expect a competitive salary of € 4,000 to € 5,000 per month, depending on your qualifications and experience.
8% holiday allowance of your total gross salary;
A profit share;
Travel reimbursement: mileage allowance (€ 0.23 per km)or a NS Business card, which can be used for business and personal usage;
Option to participate in Lease-a-bike
24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like;
A pension scheme, with the option to save extra;
A comprehensive vitality offer to help you stay healthy. Read more here;
A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract;
Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month);
The possibility of working remotely from abroad for up to 2 months per year;
The opportunity to develop yourself at our Academy through courses and training, both professionally and personally;
An active and fun community of ‘Keylaners’. We also have after work drinks at our in-house pub every Thursday.

About Keylane Property & Casualty

As the leading European supplier of robust, highly configurable and customer-centric SaaS platforms to the insurance industry, Keylane offers solutions that optimise today’s business processes, unburdens our clients and empowers them to be future-fit and agile.

With Axon, we aim to foster trust and empower lasting partnerships by providing an all-in-one SaaS platform that ensures a ²⁴⁄₇ uptime for our customers. We provide and implement continuous upgrades at no additional costs, guaranteeing that our customers are able to comply with the latest rules and regulations. Coupled with our commitment to backwards compatibility, we are a partner our clients can rely on with a platform that always delivers.

Business Analyst