Job description
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CPT-9269 Business Support VA
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 10 hours/week to begin
SHIFT TIME ZONE: EST
SHIFT HOURS: TBD
SHIFT DAYS: TBD
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We are looking for a proactive and experienced Business Support Virtual Assistant to help a solo practitioner in Dental Sleep Medicine with daily operations. The role is a critical support function to help grow the practice through effective communication, appointment setting, patient follow-ups, lead generation, and administrative coordination
RESPONSIBILITIES:
- Make outbound cold calls to potential referral sources such as sleep doctors, primary care providers, physical therapists, etc., to promote the practiceβs services.
- Generate, build, and manage an email list of leads from referral sources.
- Conduct follow-ups with patients to answer frequently asked questions and assist with treatment progression.
- Monitor and manage the practice’s inbox, respond to patient queries, and schedule appointments.
- Maintain accurate call records and lead information in the system.
- Research local organizations or businesses for potential partnerships and outreach opportunities.
- Help organize information for billing and coordinate with the client’s existing medical billing support.
QUALIFICATIONS:
- At least 2 years of administrative or business support experience (healthcare background strongly preferred).
- Experience with cold calling and navigating gatekeepers professionally.
- Strong verbal and written communication skills.
- Proficiency with Gmail, Google Docs, and basic CRM tools.
- Background in healthcare, nursing, physical therapy, sleep medicine, or a related field is a strong plus.
- Familiarity with HIPAA and handling sensitive patient data with discretion.
CLIENT INDUSTRY: Dental Sleep Medicine
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!