Job description
Job Title: Chief of Staff
Location: Remote (with occasional travel to their headquarters in Washington, DC)
Salary: $150k+
Our client is a post-revenue, seed-stage behavioral health startup. Their product reduces administrative time for behavioral health clinicians by 90%.
Position Overview:
They are looking for a dynamic Chief of Staff to work closely with their CEO, driving both strategic initiatives and day-to-day operations. This is a highly visible and impactful role, and you should think about yourself as part of the executive team.
You’ll take ownership of projects across the company, acting as a force multiplier for the CEO. From helping shape long-term strategy to managing urgent operational needs, you’ll be critical to ensuring that their company operates at peak efficiency and continues to grow.
This role is ideal for someone who thrives in ambiguity, possesses exceptional problem-solving skills, and is comfortable rolling up their sleeves to get things done. You’ll be responsible for a wide range of duties.
Key Responsibilities:
Coordinating and facilitating strategic initiatives.
Managing special projects and cross-functional priorities.
Supporting external partnerships and client relationships.
Conducting research and preparing reports, presentations, and business reviews.
Overseeing internal communications and ensuring alignment across teams.
Analyzing key business metrics and helping develop data-driven insights.
Identifying operational bottlenecks and working to resolve them.
To give you a flavor for the work, recent initiatives/projects/priorities have included:
Designing their approach to e-prescriptions, including customer interviews, secondary research, and vendor evaluation.
Rebuilding their website landing page to convey their longer-term EMR strategy and sub-specialty specific differentiation.
Defining their conference strategy and tailoring marketing materials to each.
Increasing the sophistication of their digital ad campaigns and customer journey analytics using Google Tags and Analytics.
Interviewing customers about their new billing feature, synthesizing feedback, and prioritizing product updates accordingly.
As the Chief of Staff, you’ll learn about every corner of the business and will be well-positioned to take on new and different roles on their team over time. Based on your interests, skills, and experience in the Chief of Staff role, they are open to constructing the right position for you within the company in the longer term.
They intend to place you into a C-Suite role after 1 year. The roles they’re looking to fill through internal + external hires that they imagine you would be eligible for include but are not limited to:
Chief Revenue Officer
Chief Operating Officer
Chief Analytics Officer
Chief Data Officer
Chief Strategy Officer
Chief Growth Officer
Chief Customer Officer
Chief People Officer
Chief Product Officer
Qualifications:
They’re looking for a team member with wildly high insight and a dogged work ethic. This particular role requires a great deal of flexibility, confidence, and attention to detail. Here is some more of what they’re looking for:
2-4 years of experience in management consulting (Bain, McKinsey, BCG, etc.) or equivalent operational roles at a high-growth startup.
Exceptional analytical skills with a proven ability to problem-solve and think strategically.
Strong interpersonal and communication skills, with the ability to influence and build relationships inside the company, as well as with partners and customers.
Highly organized with meticulous attention to detail.
Ability to manage competing priorities in a rapidly changing environment.
Strong sense of ownership and an “anything it takes” attitude to get the job done.
Experience working with cross-functional teams and managing complex projects.
Prior experience or interest in the healthcare industry, with a particular focus on provider workflows and experience and/or behavioral health.
High proficiency in Google Suite, Notion, Excel, and other project management tools.
What They Offer:
Deeply meaningful work - you’re changing how behavioral health happens
Cash ($150k+)
Material equity (0.1-0.5%)
Healthcare choice
Unlimited vacation
Gym membership
Pet-friendly Office
Everyone gets equity
Full meal plans at the office
Public Transportation Subsidy
Bi-weekly reviews
