Job description
At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you’ll be able to fully realize your potential. Plus, you’ll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.
As a Clinical Integration Analyst, you will be responsible for providing expertise in MCG solutions by supporting clinical integration tasks during customer implementations. Working under supervision and guidance, the CIA leads clinical data mapping and workflow testing and utilizes integration protocols and clinical data standards to deliver accurate and efficient outcomes.
Collaborating with Technical Implementation Analysts, Project Managers, and Account Managers, the CIA integrates clinical integration knowledge into the implementation process, documents customer clinical integration workflows, identifies recurring challenges, and shares findings with the Senior CIA to drive short-term and long-term solutions.
You will:
Act as the primary clinical point of contact for clinical integration issues and oversees the clinical integration aspects of customer implementations, liaising between customers and the implementation project team.
Maintain expertise in the suite of solutions, ensuring current knowledge base documentation, staying informed on product changes, and proactively identifying improvements to related processes.
Lead EHR/MMS clinical data mapping using clinical vocabularies (e.g., CQL, SNOMED CT, LOINC, ICD-10) to ensure accuracy for integrations needed to complete implementations successfully. Lead and support the development of clinical data workflow testing and automation scenarios in collaboration with customers.
Escalates identified clinical integration issues.
Communicate clearly and consistently with customers, internal teams, and stakeholders throughout the implementation process to address clinical integration concerns, provide updates, and manage expectations.
Investigate and resolve clinical integration issues and system errors that arise during implementation and post-
Collect and document relevant information for each customer’s clinical integration issue in Salesforce by established guidelines.
Demonstrate a foundational understanding of clinical integration workflow and data exchange using standards like APIs, HL7 v2, X12/278s, and Smart on FHIR interoperability to support customers.
Leverage tools and protocols such as Iguana and SQL to generate insights for improving clinical efficiency.
Leads customer clinical testing and validates the configured/ customized MCG solutions to ensure they meet requirements and meet MCG quality standards.
- Works with cross-functional teams, both internally and externally, to ensure the successful implementation and integration of clinical solutions.
Collaborate with customers to define clinical data workflow testing scenarios.
- Support a culture that reflects all virtues of the Customer Success Toolkit.
What We’re Looking For:
Active, current, and unrestricted RN license in a state or territory of the United States Associate’s degree in nursing or related field.
At least 1-4 years of Utilization, Case/ Care, or Disease Management experience.
Experience in healthcare IT, with foundational understanding of healthcare data standards (such as Smart on
FHIR, HL7 V2, X12/ 278 protocols, SNOMED CT, LOINC, CQL, ICD-10) |
Foundational understanding of business requirements.
Foundational understanding of clinical and data mapping between software solutions.
Foundational experience in Microsoft Office.
Proficient in custom er-facing communication, including skills in articulating complex ideas and adeptly managing customer issues.
Proven history of a collaborative, team-focused approach and ability to work remotely effectively.
Pay Range: $93,225 – $130,515
Other compensation: Bonus Eligible
Perks & Benefits:
💻 Remote work
🩺 Medical, dental, vision, life, and disability insurance
📈 401K retirement plan; flexible spending and health savings account
🏝️ 15 days of paid time off + additional front-loaded personal days
🏖️ 14 company-recognized holidays + paid volunteer days
👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
🌈LGBTQ+ Health Services
🐶 Pet insurance
📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/
We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.
MCG Health is a Seattle, Washington-based company and is considering remote candidates with some light travel.
In the Job Posting:
As an essential function of this role, you will be required to attend in-person meetings and/or conduct in-person trainings at our clients’ worksites. Our clients may have certain requirements, including but not limited to requiring all visitors or guests in their sites to be fully vaccinated against COVID-19. By applying for this role, you understand that you will be required to meet any such client requirements. Failure to do so may result in the rescission of an offer and/or termination of employment.
All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees’ unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provideaccommodationsfor individuals. Please let us know if you require any support.
