Job description
Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role
// As Masabi expands globally, meeting and exceeding security, regulatory, and contractual compliance requirements is more critical than ever.
We’re looking for a Compliance Manager to lead our audit readiness, policy governance, and day-to-day compliance operations. You’ll help ensure we remain aligned with international standards like PCI DSS, ISO 27001, and SOC 2, while supporting teams across the business to embed clear, practical compliance into their work.
Location
// This is a fully remote role open to candidates based in Colombia.
Respoinsibilities
Compliance Operations
Lead the day-to-day delivery of our compliance programme across PCI DSS, ISO 27001, and SOC 2.
Maintain our compliance calendar and manage evidence collection, documentation reviews, and control testing.
Work closely with internal stakeholders and external auditors to foster smooth, successful audit and recertification processes.
Track and monitor client-specific compliance requirements and contractual obligations, flagging key deliverables and billing impacts.
Policy & Risk Management
Develop, maintain, and enforce clear, practical policies and procedures that support security and compliance across Masabi.
Help identify control gaps through risk assessments and coordinate effective mitigation efforts.
Partner with Engineering and IT to ensure policies are embedded in workflows and stay ahead of evolving regulations.
Monitor industry regulatory landscape to ensure we’re always moving ahead of new requirements.
Audit Readiness & Continuous Improvement
Keep Masabi audit-ready all year round, not just during audit windows.
Coordinate internal pre-audit reviews, manage evidence trails, and guide teams on audit scope and readiness.
Identify ways to improve how we work, from refining processes to introducing smarter automation.
Maintain a well-organised library of compliance documentation, certifications, and key updates.
Internal Collaboration & Enablement
Act as the go-to person for compliance questions across Masabi, including RFPs, security questionnaires, and customer queries.
Support education and awareness initiatives to embed a culture of proactive compliance.
Work closely with our Security Engineer(s) to align policies with broader risk and vulnerability management efforts.
About You
Solid experience in compliance, audit support, security governance, or a related area within a SaaS or tech environment.
Familiarity with PCI DSS, ISO 27001, SOC 2, and regulatory compliance frameworks.
Strong organisational skills with a track record of managing control documentation, audit deliverables, and process tracking.
Excellent communication skills, with the ability to make complex topics accessible to any audience.
Confidence working with tools like compliance management systems, ticketing platforms, and GSuite.
Proactive mindset with a focus on clarity, continuous improvement, and enablement.
Bonus points if you’ve worked directly with auditors or supported external assessments.
You’re self-motivated, comfortable in a remote-first environment, and able to manage your time independently.
Location
15 days paid vacation for each year of service plus 18 public holidays
Private Healthcare
Monthly team bonding allowance
Menopause support
Choice of a workstation
Ability to work for up to 3 months per year from any country in the world
Fun and collaborative environment with a focus on making a difference in the world.
In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year.
Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.
We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?
