Job description
Company Description
The SOCOTEC Group offers its customers and partners missions throughout the life cycle of infrastructure and buildings to ensure compliance, extend their lifespan, improve their technical, energy and environmental performance, and thus guarantee the safety of people. Independent trusted third party and with offices in 27 countries and more than 14000 people, SOCOTEC is a leading player in risk management and technical advice in the world. Established in Vietnam since 2018, SOCOTEC Vietnam works closely with colleagues in France, Germany, Italy, UK, USA, Spain, Netherlands and other SOCOTEC officesThe SOCOTEC group offers its customers and partners missions throughout the life cycle of infrastructure and buildings to ensure compliance, extend their lifespan, improve their technical, energy and environmental performance, and thus guarantee the safety of people. Independent trusted third party and with offices in 26 countries and more than 11,300 people, SOCOTEC is a leading player in risk management and technical advice in the world. Established in Vietnam since 2018, SOCOTEC Vietnam works closely with colleagues in France, Germany, Italy, UK, USA, Spain, Netherlands and other SOCOTEC offices.
Job Description
· Receiving insurance claim orders and attachments by email or telephone.
· Inputting received information into a CRM system and then into the client software
· Scheduling orders and confirming these appointments by email to the insured.
· Once the order is received from the financial services company, the file must be assigned and an action created for the expert within strict deadlines.
Qualifications
· Good IT skills - Knowledge of Microsoft Office packages (Excel, Word, Outlook, …), CRM Systems (preferred)
· Ability to communicate clearly with a wide range of people.
· Excellent attention to detail to produce accurate work
· Good use of your initiative
· Excellent time management skills with an emphasis on delivery and meeting delivery schedules.
· Self-motivated and enthusiastic and able to work as part of a team.
· The ability to work in an organized fashion, to achieve deadlines
· Be able to work from 13:00 PM to 22:30 PM
Additional Information
- Attractive salary and bonus with annual revision
- Compulsory insurance pay as gross monthly salary
- Flexible working time with 12 annual leave days & 15 work from home days
- Team-building activities, Sport Clubs
- Cooperation with colleagues around the world in a leading global group
- Strongteamspiritinan entrepreneurial environmentof agrowingcompany
- People values, social responsibility, and sustainability.
- Opportunities for self-development and career advancement
- Internal training courses (technical, foreign language, soft skill)
