Job description
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Director of Product Management
Location: United States; Remote
Experience: Director
Job Function: Product Management
Employment Type: Full-time
Industry: Computer and Network Security
About the position
The Director of Product Management will lead and oversee the product management team, ensuring the successful development, launch, and continuous improvement of the company’s products. This role is pivotal in driving the product vision, strategy, and execution, aligning them with the overall business goals. The Director of Product Management will collaborate cross-functionally with engineering, marketing, sales, and customer success teams to deliver innovative solutions that meet market needs and enhance customer satisfaction.
RESPONSIBILITIES
- Develop and articulate a clear product vision that aligns with the company’s strategic objectives.
- Define and execute the product roadmap, prioritizing features and initiatives based on market demand, competitive analysis, and customer feedback.
- Identify new market opportunities and ensure the product strategy supports business growth.
- Lead, mentor, and develop a team of product managers, fostering a culture of collaboration and innovation.
- Set clear objectives and key results (OKRs) for the product management team, ensuring alignment with company goals.
- Provide guidance and support in managing the entire product lifecycle, from ideation to launch and beyond.
- Collaborate with engineering, design, and other cross-functional teams to ensure timely and high-quality product delivery.
- Monitor and analyze product performance, making data-driven decisions to iterate and improve products.
- Engage with customers, partners, and stakeholders to gather insights and feedback, ensuring produc
- Work closely with marketing, sales, and customer success teams to develop and execute effective go-to-market strategies.
Product Strategy & Vision:
- Develop and articulate a clear product vision that aligns with the company’s strategic objectives.
- Define and execute the product roadmap, prioritizing features and initiatives based on market demand, competitive analysis, and customer feedback.
- Identify new market opportunities and ensure the product strategy supports business growth.
Leadership & Team Management:
- Lead, mentor, and develop a team of product managers, fostering a culture of collaboration, innovation, and continuous learning.
- Set clear objectives and key results (OKRs) for the product management team, ensuring alignment with company goals.
- Provide guidance and support in managing the entire product lifecycle, from ideation to launch and beyond.
Product Development & Execution:
- Collaborate closely with engineering, design, and other cross-functional teams to ensure timely and high-quality product delivery.
- Lead the product development process, including ideation, requirements gathering, feature prioritization, and release planning.
- Monitor and analyze product performance, making data-driven decisions to iterate and improve products
Market & Customer Focus:
- Conduct market research and competitive analysis to stay informed of industry trends and maintain a competitive edge.
- Engage with customers, partners, and stakeholders to gather insights and feedback, ensuring the products meet their needs and expectations.
- Develop and maintain strong relationships with key customers and partners, acting as a product evangelist.
Go-to-Market Strategy:
- Work closely with marketing, sales, and customer success teams to develop and execute effective go-to-market strategies.
- Ensure clear and compelling product positioning, messaging, and value propositions.
- Support the sales team with product training, sales tools, and customer presentations as needed.
Financial & Operational Management:
- Manage the product management budget, ensuring efficient allocation of resources.
- Monitor and report on key performance indicators (KPIs) related to product success, such as customer acquisition, retention, and satisfaction.
- Continuously improve product management processes and tools to enhance productivity and effectiveness.
SKILLS AND QUALIFICATIONS
- Bachelor’s degree in Engineering, or a related field; MS, MBA or advanced degree preferred.
- 7-10 years of experience in product management, with at least 3-5 years in a leadership role.
- Proven track record of successfully bringing products to market and driving growth in a fast-paced environment.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent communication, presentation, and interpersonal skills.
- Deep understanding of product management best practices, including agile methodologies.
- Strong analytical and problem-solving skills, with a data-driven mindset.
- Experience working in a [specific industry or technology, if applicable].
Work Environment:
- Fast-paced, collaborative work environment.
- May require occasional travel to meet with customers, partners, or attend industry events.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility .
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect .
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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