Job description
Director, Security Operations Center
REMOTE (Must be located in Eastern Time Zone. McLean, VA and Indianapolis, IN candidates preferred.)
About the Role:
The SOC Director at Pondurance is responsible for leading a team of security analysts to manage the daily operations of the 24x7x365 multi-location Security Operations Center. This includes utilizing security tools and processes to monitor for security threats, manage incident response, and protect the organization’s critical data and systems from cyberattacks to maintain a strong security posture.
Responsibilities:
- Lead and manage the 24x7x365 multi-location Security Operations Center, providing technical and management oversight.
- Lead staff to proactively identify, prevent, and respond to security incidents.
- Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.
- Ensure a high degree of customer interactions, compliance with Service Level Agreements (SLA), process adherence, and continual process improvement to achieve operational objectives and mitigate threats.
- Revise and develop processes to strengthen the current operational activities.
- Continually evaluate automation and platform needs with the SOC team and drive a prioritized list of improvements with Product Management and Engineering
- Review policies and recommend changes to improve governance.
- Responsible for team management, personnel scheduling, overall use of resources, and initiation of corrective action where required for the Security Operations Center.
- Perform threat management, threat modeling, identify threat vectors, and develop use cases for security monitoring.
- Provide oversight in identifying ways to optimize the visibility of customer security feeds to the SOC as well as optimizing management of defensive capabilities, including, but not limited to, blocking within EDR.
- Creation of reports, dashboards, metrics for SOC operations, and presentations to clients.
- Coordinate with stakeholders to build and maintain a positive working relationship.
- Work with HR to identify learning paths for SOC personnel to increase skills, achieve continued career enhancements, and, as desired by the teammate, move into other Pondurance roles over time.
Knowledge & Skills:
- Bachelor of Science from an accredited institution or equivalent work experience
- 15+ years of Information Security / Cybersecurity experience, at least 10 years working in a security or network operations center environment.
- 7+ years in a leadership role.
- At least one relevant industry certification is preferred. (GCIA, GCIH, OSCP, CISSP, CISA, CISM, etc.)
- Networking and telecommunications integration, design, and architecture experience
- Familiarity with SIEM tools, including Splunk, LogScale
- Experience in building and managing a high-performing team of analysts
- Expertise in industry-standard frameworks (ISO, NIST, PCI)
- Experience in maintaining metrics and SLAs
- Strong knowledge of incident, problem, and change management best practices
- Excellent communication and briefing skills
- Resilience under pressure. Remaining focused and task-oriented, preventing stress from negatively impacting performance or decision-making.
Who we are:
At Pondurance we embrace, educate, and protect people by helping make our world a better and safer place. We believe in inviting good people into our company who are driven to become great!
Every person at Pondurance is encouraged to focus and grow in their individual areas of interest, passion, and career path. We have accessible leaders as Mentors who believe “None of us are as smart as all of us” (R. Pelletier).
We believe everyone has the freedom to be themselves, especially at work and so we embrace, support, and celebrate each other. Each one of us influences our company’s direction through speaking up, you have a voiceand we want you to use it.
Do you want to be a part of something different? Do you want to influence real change? Do you want to be part of the solution? Then join us in redefining the security and cyber risk landscape.
What We Offer:
The opportunity to apply your expertise, take on new challenges, and help customers address their biggest security objectives.
An inclusive culture of teamwork that embraces the diversity of our people and communities in which we work.
Some of the corporate benefits (there are more) for full-time employees include:
- Medical, dental, vision, disability, FSA, HSA, life and AD&D insurance, 401(k) Plan.
- Time off: PTO, sick, holiday, & parental leave details are available
- Money: We provide competitive compensation packages based on the market and your overall credentials.
Although this is a remote role, if you live close by, you’ll have access to our office locations: McLean, VA or Indianapolis, IN.
To promote a healthy and safe work community we require background and drug screenings as part of our hiring process. Details of our process will be provided upon request.
We are an equal opportunity employer focused on celebrating diversity and inclusion. We believe that each individual should be treated equally without regard to race, color, identity, national origin, protected veteran status, religion, sex including sexual orientation and gender identity, disability, or any other characteristic protected by law.
