Job description
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
We’re looking for a n Executive Assistant who will serve as a strategic partner, maximizing executive productivity, streamlining operations, and driving impact by anticipating needs and enabling leaders to focus on what matters most. This role will likely spend 70% of the time supporting the C-team and 30% of the time playing a crucial role in supporting our hiring efforts and ensuring smooth day-to-day people operations. This is an excellent opportunity for an experienced EA who is hyper-organized and passionate about expanding your scope into the broader People space to facilitate our employee experience and culture as we scale. This role will report to the VP of People, and you will work closely with our entire Exec team, as well as our Talent Acquisition and People team members to create a seamless experience for candidates and employees alike. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode.
This is full time position, the salary range for this role is $80,000 - $100,000 depending on level of experience and geographic location. This role is 100% remote, with a preference for candidates in PT, MT, or CT timezones.
You’re excited about this opportunity because you will…
Executive Assistance
- Provide executive assistance support to entire C-team (largely dedicated to CEO and Chief Commercial Officer), including managing complex calendaring, travel planning and expenses, and meeting coordination
- Serve as a liaison between executives and internal/external stakeholders, ensuring clear communication and timely follow-ups
- Craft and deliver internal and external communications on behalf of the executive team
- Drive special projects, presentations, and research to support executive priorities
- Support logistics for Board meetings and investor communications as needed
- Track and coordinate key company milestones, executive deadlines, and priorities
People Experience Coordination
- Coordinate scheduling of interviews, ensuring a seamless experience for candidates and interviewers
- Communicate proactively with candidates regarding interview logistics, status updates, and next steps
- Assist in onboarding new hires, including documentation collection, HR system setup, and first-day logistics
- Help coordinate employee engagement initiatives, such as team events and recognition programs
- Provide project management and communications support to the People & Talent team on strategic initiatives
We’re excited about you because…
- You have prior experience supporting a C-suite executive, CEO preferred, at a growth-stage startup
- You have been exposed to and have a keen interest in the broader People space
- Excellent organizational and multitasking skills with a keen eye for detail
- You enjoy solving problems and are eager to propose solutions and new ideas
- You are able to handle sensitive and confidential information with professionalism and discretion
- Enthusiastic, team-oriented, and eager to learn
- Entrepreneurial and resourceful — As a valued member of a close knit, high growth company, we need people who can find creative ways to make a big impact quickly and without much direction.
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.
Why you’ll love working with us…
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
