Job description
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently.
Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do.
We’re looking for a collaborative and highly organized Administrative Assistant, GTM to join our team and drive team efficiency and culture by ensuring leaders are well-prepared, meetings and events run seamlessly, and high-quality materials and projects support team goals.
As an Administrative Assistant, GTM, your mission will be to support our Chief Revenue Officer (CRO) and Go-to-Market team by coordinating schedules across time zones, ensuring thorough preparation, and driving team alignment through event planning, high-quality materials, and impactful projects. You should be excited about working collaboratively with internal team members and external stakeholders
What You’ll Do:
- Coordinate meetings across multiple time zones for prospects, customers, candidates, and internal teams
- Support executive preparation and ensure that our Chief Revenue Officer has the necessary information and context ahead of every meeting
- Assist with scheduling and logistics for interviews, weekly workshops, team dinners, and other key gatherings
- Book virtual and in-person meals and events, take detailed meeting notes, and prepare meeting briefings and potentially some light presentation material
- Coordinate gift orders for team members, customers, and prospects to strengthen relationships and team culture
- Take on ad-hoc initiatives like drafting team announcements and creating high-quality materials that support team goals
How success will be measured in this role:
- Meeting Efficiency and Preparation
- Event and Project Execution
- Material Quality and Impact
- Optimizing the time and calendar of the CRO to drive effectiveness
If the details below describe you, you could be a great fit for this role:
- 2-4 years of administrative experience supporting a revenue executive, with experience working in a GTM organization and interfacing with customers – preferably within a B2B Tech/SaaS experience
- Experience working in a completely distributed (non-office) environment
- Proven ability to work closely with customers and prioritize their needs to deliver exceptional service and support
- Tech savvy and familiar with Google Calendar, Gmail, Slack, Google Presentations/PowerPoint and Zoom
- Have exceptional verbal and written communication skills, both internally and with customers, with a finely tuned attention to detail
- Have excellent time and project management skills, with an ability to prioritize and evaluate trade offs
- Proactive self-starter who anticipates needs, plans weeks or months ahead, and stays prepared for evolving priorities
- Able to handle sensitive data with care, maintain confidentiality, and exercise sound judgment in all communications and decisions
- Are comfortable managing up to get timely answers and push decisions forward
- Foster a “Winning Together” culture by consistently demonstrating a positive attitude, collaboration, and proactive support for team goals
Interview Overview
Below you’ll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 15-30 min recruiter screen
- A 1-hour qualifying call with
- Skills assessment (2 hours max)
- A focused interview with our CRO
- Final call(s) with executive team member(s)
Salary
In the US, the base salary for this role is between $75,000 - $90,000, depending on skills and experience. Total compensation for this role consists of base salary, and a quarterly bonus plan. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.
Why Muck Rack?
Remote Work, Forever
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
Health & Wellness
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24⁄7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
Learning and Development
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
- Commitment to equity and valuing diverse perspectives
- Agile, founder-led company focused on collaboration and innovation
- Trusted by 3,000+ companies worldwide
Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations.
While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence.
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